I have made several purchases from SD Bullion.
Not always the lowest in price but the service and timing is exemplary.
I have to shop prices and buy the best deals I can but they are my go to internet precious metals dealer. There is always some great deal if you watch your buying habits. *****
They have not had the 'new customer' offer at spot for months. If you don't at least offer me an incentive (everyone else seems to be able to do it), then how will you grab me as a customer? Bullion Exchanges and others offer spot pricing. Crickets from Provident
I've spent way too much money at this place, but they continue to have amazing deals, including below spot pricing for junk silver. They also only require $149 for free shipping vs. normal $199. They are by far the fastest shipper out there. They had super good Black Friday deals and they also have occasional. Hero and BE are my #1 online store for purchases. Well done!
Have purchased only their spot deal for first-time customers. Annoying that they call you (or you have to call them) to complete the deal. I requested they place me on the do-not-call list. Extremely slow shipping. Plan on 3-4 weeks after an ACH payment. Very unlikely to purchase again from them.
The best military appreciation program out there, BUT, their ordering process makes errors. I always pay using ACH/electronic check and they use Plaid. For some reason it did not work and there is not an easy way to correct it. Tried calling, was on hold for over 10 minutes and I hung up. GF actually mailed in a check and it took over 11 days for them to receive it. Hard to believe, since I dropped it in the mail on Nov 30 and they did not say they had received it until Dec 10. Now we'll wait another 10 days for them to ship, assuming they don't mess that up. Just not worth it to save a few dollars on their spot deals. Would not be my go-to place. Staying with Hero and BE instead.
JM has great diversity and very occasionally has good pricing. They are the Cadillac along with Apmex on variety of products but rarely can compete with BE or Hero for pricing. They did have some decent Black Friday pricing, and I do check with them often to use as a comparison.
Not the largest selection, but on some items, they beat the competition, but you have to look hard for them. They do have the best educational videos and pretty fast shipping compared to others. Might be the best Platinum pricing I've seen, and they did have excellent Black Friday and holiday pricing.
Decent pricing on some items, average selections, but did have good Black Friday and holiday deals. By far the slowest shipper. Only Gold Direct is slower.
Apmex is highly regarded as the premier company if you are looking for diversity of products (they seem to have them all). With that diversity is higher premiums and costlier goods. Every once in a while, I will still purchase something from them, but since discovering Hero Bullion and Bullion Exchanges, I tend to rely on them for actual deals. Apmex is the Neiman Marcus of coins due to the variety.
Only Hero Bullion and Bullion Exchanges are the go-to places for stackers. While other companies like Apmex and Monument Metals may have more diversity, BE and Hero are by FAR the best in turnaround time and prices at or below spot. I check their spot pricing almost daily. Hero had better holiday specials, but BE constantly beats everyone else if you are a stacker. Spot gold is amazing with proof coins (often no limits). Silver tends to have a limit, but from 1oz to kilo, you can get 50 ounces or so without a significant premium. Be aware that 'spot' means different things to different online retailers. (BE tends to be slightly higher, but still the best value) Always use findbullionprices.com for the best daily deals.
Bullion Exchanges has become my go to for bullion purchases. In addition to some of the lowest premiums (if not the lowest) you can find great deals for "At Spot" deals for both gold and silver. The best part is you know up front that they will buy back bullion and what price they will pay.
Back in August 2024 I placed two orders for coins .I didn't receive the orders. The date of the orders was 8/25/2024 . I Have the order # for one order ( yhst-5221093603312-101026). The other order # accidentally got deleated...but I am sure if you look up my name and order history I am sure you can connect the orders.One order was for $137.38 the other$55.67. My credit card shows that you received payment. Call me! 440-935-7922
I purchased 5 gold coins from MCM on Ebay they accepted and processed my order and charged my card. The next day I found that they had unilaterally cancelled my order and refunded me. The problem was I wanted them to honor the order. When I contacted them they said the order was cancelled due to an "internal error" and said that the item was "out of stock." However, the same item was for sale the next day however the price had gone up $53/coin for a total increase on the order of $265. When I said they needed to honor the price at which they sold the coins to me, they told me they have the right to cancel any order. I told them that any retail store that advertised and sold something to you under that advertised price would have to sell it at that price. They said not us.
I asked to talk to a Manager and talked with Melissa who initially said that she would give me $10 off the new order (and increase of $265). I said no and that they needed to honor the price. I then asked to talk to her manager and she would not let forward me. She did promise to talk with them and call me back the next day at 2PM. 2PM came and went so I called her and she gave me a half hearted sorry about missing the scheduled call back and then offered me a whopping $25 off the increased price (again a $265 increase). I told he that wasn't going to cut it and was going to let her know that I was going to let everyone know this company has no ethics.
I warn you not to purchase from this company, they are slimy at best and certainly unethical in their business practices. I will never purchase from them again.
Date of experience: November 13, 2024
I went there to sell some gold jewelry and Silver. The person I spoke with seamed to have a problem with buying the gold cross I had and was not interested. The watch I showed him was a Bulova. I paid $300 for it from Kenney G. He told me that it was only worth $5. He offered me $100 for an 18 inch 10K white gold chain. Spot for silver at the time I was there was almost $34. He offered me $150 for 1-Silver Bar, 4-Buffalo Rounds & 1-Silver Eagle. All were well preserved in capsules. I told him that I would go somewhere else. Everything they say in their advertisement is false. If you want a fair offer for your Silver or Gold I would go somewhere else.
Seems every time I'm looking for the lowest premium, it's Bullion Exchanges. I've spent a lot of money there these past few weeks. They seem just as reliable as the other big names.
Tried and failed to purchase from another vendor first. After that, Monument Metals became my first (successful) metals dealer. I provided the money, they provided the metal. They managed to do so in a timely fashion, which is what blew the deal with the original vendor. I will be using MM again.
I ultimately canceled my order. Despite my payment clearing, a few days later there was no sign my order was close to shipping. They waived the cancelation fee, which I do regard as at least somewhat acknowledging there's an issue and taking responsibility. Despite being frustrated at first, I think many of the people purchasing these sorts of things are of the generation where they're used to sending things off in the mail and having things take a long time. I'd love to give JM another try someday, but we'd need to get on the same page first.
I saw summitmetals.com via youtube baldguymoney and decided to jump at the opportunity to buy the metals. I paid via ACH, within 5 days I got a confirmation of my order being shipped and I got it in a safe package. Generally it has been a better experience than other bullion stores where processing takes much longer. I would highly recommend them as the prices were WAY better than SDBullion.
Bought a piece of gold, they debited my account, received an email saying the received the payment (echeck) then nothing more. They took the money from my bank account so should be no issue. A week later check he order status page it says canceled. No returned funds,
Liberty Coin has managed to price their way to the very top of my list of go to online dealers. Liberty Coin has the best prices on the best products 9 out of 10 times. I am a busy buyer always DCA! Thanks Liberty Coin and please keep up the great pricing!!
Probably won't be doing business with this outfit again. I ordered but after placing my order was unable to log back on to check. I called to check and was informed that to login to the website I would have to turn off my VPN (for security purposes) so while I have no complaints about the product this is a future deal breaker and will not be turning off my VPN for this. So 1 star for non-customer oriented practices..
Sold a bunch of jewelry I don't wear anymore. They offered the most and sold to them. Would've saved a lot of time selling to them first. Thanks again for your help guys!
Sold a bunch of jewelry I don't wear anymore. They offered the most and sold to them. Would've saved a lot of time selling to them first. Thanks again for your help guys!
Went in to sell some scrap gold and they offered more than the other 3 shops I went to. Would've saved a lot of time if I'd just gone to them first. Appreciate the honesty and will definitely recommend their 5 star services!
My personal experience with them was after being told on the phone you have to have an appointment, After arriving at the Laurel MD. Location the staff acted like they didn't want to even provide service to me. After waiting for more than 45 minutes finally an employee asked me what I.at I needed and looka
As a woman, new to investing in silver, the staff was very helpful and courteous. I did my research and they have the best prices. I appreciated their time and expertise. Highly recommended!
I have made many purchases and mail in my check. I have received notices that they had yet to receive my payment, but they reported that sometimes their USPS office get backed up, and they would grace me with 5 additional days before canceling. The checks always made it - sometimes in not so timely of a manner; and my orders have always made it - sometimes in not so timely of a manner. I will continue to do business with them as events allow.
I was pleased with most of my order. However, part of it was a sub-par and broken bar. Support was responsive at first, but I was going to have to jump through hoops to get things resolved at extra costs and hassles to me. Your mileage may vary of course, but I’ve had my once-burned experience. I find it amazing that they even mailed me such a product. I'll eat that lesson and move on.
I Have ordered a decent amount from Bold, prices fair, average to slow shipping, the last 2 purchase orders (about 6 months apart) have been canceled 8 days after order, no reason. I emailed and tried to messaged them both times asking why ( maybe its on my end i could fix it) never heard anything.
I've made several purchases from SD Bullion and many other dealers. While they may not be the lowest price on everything, the quick delivery never disappoint. My latest order of 1 kg silver bars arrived on time and in perfect condition. Their consistent reliability keeps me coming back.
I recently purchased a few silver bars from Silver Gold Bull, and I couldn't be happier with my experience. The website is easy to navigate, and bought the 10 oz silver bar at spot price. My order arrived quickly and was securely packaged. The quality of the bars is top-notch. I'll definitely be a repeat customer.
These men will try to mug you if you bring your coins in. They have homeless people waiting right outside their entrance to mug you, which they actually let in the store to eye your stuff even if you ask them not to. The homeless people then go back in after stealing from you and sell it in the store. Unless you want to be murdered by a hobo stay away from Klaus's stores. The store employees offer less then spot on gold bullion and coins so that people will walk out with it and get robbed.
SD has some decent premiums compared to others. Shipping is decent. Like all others it’s only free if over $200. Never had an issue with product quality.
They use to have better deals and cheap/free shipping. Shipping is only for purchases over $200 which is average. In recent years their premiums have far exceeded their competitors. I only use their app to track purchases from other vendors now. The APMEX rounds and bars usually have scratches from handling. All other products have had no issue. Shipping times are average.
Ordered 20 type 2 ase also 4 1/4 age and i just received the order also there was a mailing problem with the postal system and my contact agent was Anna at Monument Metals and she did every thing she said she would do for me and then some Thanks Anna for the best Customer Service i have received all year at any of all the Big coin dealers so my coin co is Monument metals and hopefuuly Anna.
I had a slight issue with one of the coins in my order that was scratched, and the customer service team at JM Bullion was quick to resolve it. They were professional, courteous, and went above and beyond to make things right.
Monument Metals has been my go-to for precious metals for years now. Their service is top-notch, and the quality of the products is consistently excellent. Highly recommended!
As a first-time buyer, I was a bit apprehensive about purchasing precious metals online. However, APMEX exceeded my expectations. They are trustworthy, reliable, and the products are exactly as described.
I have bought from SDB off and on over the years. They used to be competitively priced but have creeped up more than some of the others over time. Warning: DO NOT BUY THEIR JEWELRY, they won't buy it back.
Money Metals Exchange is the overall best precious metals online dealer. They stand behind real values, actually help defend liberty in the US, promote sound money policies, are informative, and have good prices on their gold and silver. 5/5 stars.
I've had good experiences with Bullion Exchanges. And when I had a specific question, the professionals there took the time to answer me thoroughly. What I've ordered has come in a timely manner. I'm happy with it.
The folks at Kzoo Bullion are fantastic to work with. I'm local to them (Midland), but have participated online in their auctions. Prices at Kzoo are fair and I've been able to grab Silver Eagles, Gold Eagles, Maple Leafs, Britanias, and more at prices lower than you'd find from online dealers.
Highly recommended!
APMEX has a fantastic range of platinum coins and bars, which made choosing easy. Just bought a few of the cheapest coins I could find to diversify a bit. The only hiccup was the delayed shipping, but the product's did eventually arrive. definitely order again, hoping for quicker delivery next time.
APMEX did well with my Gold Maple order. Appreciated the free shipping and the customer service was proactive and responsive. The coin was delivered quickly and securely.
Recently bought five 1 oz silver rounds at spot price from Monument Metals. To get free shipping, I added a few more rounds to my order. The next day I received tracking and the rounds arrived faster than I expected.
Had a good experience buying my 5 oz silver bar from SD Bullion. To qualify for free shipping, I also bought some silver coins, which turned out to be a great addition to my collection. Customer support was responsive and delivery was prompt.
Recently purchased a 10 oz silver bar at spot price from Silver Gold Bull and was pleasantly surprised by the deal. The free shipping was a bonus, and their customer service was prompt in handling my queries. Received my bar faster than expected. Will consider them again for future purchases.
I was pleasantly surprised to find that APMEX offered secondary market silver coins at lower prices than JM Bullion. The website is user-friendly, making the purchase a breeze, and the coins were delivered on time. Thumbs up for the great service and value.
They are my go-to precious metals dealer! Fantastic pricing and shipping is quick and effortless. They have even helped correct an issue I had with something i received on two separate occasions and I am very satisfied with the resolution. They replied to my concerns within 24 hours. I trust them fully and recommend.
Bought a 1 oz gold bar from BOLD Precious Metals. The bar is perfect, though shipping was slower than I expected. Communication from the dealer was clear and helpful.
Ordered 1 oz Britannia coins from APMEX. While the website was easy to navigate and the delivery timely, the packaging got beat up and the box was torn, not as robust as I expected. The coins are fine, but I've seen better packages from other dealers.
So far... (3/7/24) Very disappointed.
Placed an order in Oct. 2023 with the understanding it would not deliver till Jan. 2024. Well, its many weeks late. Whats worse, I have reached out to CHITOWN many times using many different methods with NO REPLY. I will open a complaint with the Illinois State attorney General;s consumer protection division requesting support.
I've bought gold buffalo coins from other dealers and Money Metals Exchange sometimes has the best price. Their website is customer-friendly, and everything was well packed and arrived fast.
APMEX has been my best experience yet for purchasing Britannias. Their website is efficient and has an amazing selection coupled with the fast delivery. the coins were securely packaged in individual sleeves and they arrived quick
Having purchased silver eagle coins from multiple dealers, I found SGB to be my go to dealer because of price and service. The packaging was very protective and the delivery was the fastest I've seen, leading to a more satisfying experience.
I shopped around and found that Bullion Exchanges had the cheapest prices for 1 oz gold bars, even better than JM Bullion and APMEX. The purchase process was seamless, and the delivery was quick and hassle-free. Extremely satisfied.
Purchasing silver eagle coins from Bullion Exchanges was a refreshing change after trying other dealers. The transaction was efficient, and I was particularly impressed with the sturdy packaging and the speed of delivery.
I preordered a 5 coin libertad set on 4 Oct 23. They were due to arrive and process 28 Dec 23. On 15 Jan 24 I started emailing and inquiring through their web site. I have never received a response from them. I sent a certified letter to their mailing address. It arrived 28 Feb 24. No one has picked it up. They have no phone number listed anywhere. I will not be doing any more business with Chitown coins.
Bullion Exchanges delivered well on my fractional gold eagles order. The free shipping and the quality of packaging were impressive. The coins arrived quicker than I had anticipated, showcasing their efficiency in handling orders.
Happy with my purchase these fractional gold eagles from BGASC. The free shipping added extra value and delivery was prompt, which I greatly appreciated
Money Metals Exchange offers an intuitive shopping experience. I bought an Australia Kangaroo Gold Coin, and the site provided all the details I needed. While I appreciated the competitive pricing, the shipping period was longer than anticipated. However, the coin's quality upon arrival made up for the wait time.
SCAM!!!!! counterfeit coins. I purchased 5- 2020 silver eagles, when i checked tracking
status i saw that they where shipped from China red flag #1 when i received the coins I checked the weight and they were only 29 grams red flag #2 tried to contact legacy coin and got no response Buyer Beware
No doubt, Monument Metals is one of the top 3 precious metals dealers.
Their customer service is very professional and they get my #1 rating.
Billing, order processing, packaging and shipping are all done with efficiency.
Their prices are always less than anyone for the types of gold and silver products I buy.
These are some of the reasons I have been a repeat customer in the years since I first opened my account.
As a seasoned investor in precious metals, Monument Metals easily earns a 5-star rating.
Thank-you, Monument Metals. You're setting higher standards for the industry.
I have made a few purchases from them and I always find what I am looking for at that time at a price that is typically lower than other sites. I would give 5 stars except I feel their communication could be better. That said, they are a great source for pm.
Navigating Bullion Exchanges' website to buy Gold Eagles was a breeze and was straightforward. The website layout is user-friendly. The coin's price was competitive, although shipping took a bit longer than I expected. Overall, I'm satisfied with my purchase but hope for faster delivery in the future.
Really really good prices on bullion! But are the slowest dealers of the half-dozen that I have used. Also they crammed the items into small flips and caused some small marks on the pieces.
My first order with Hero bullion was the night of the past coin from the Germania Mint. I ordered the coin on December 28th I received the coin on December 30th. The coin was packaged very nicely as to prevent damage. This was one of the easiest transactions I have had 5 stars for Hero bullion I will do business with them again.
I ordered twenty Silver coins on 28Oct23. My check was received on 03Nov23. After a 10 day waiting period my coins should have shipped. It is 12Dec23 and still no word when my coins will ship. I called and got the standard response: they are too busy, it takes time. I hope I eventually get my coins, yet I will never order from them again!
My order came sooner than I expected. I managed to click the purchase button twice and they called to verify I wanted 2 orders. I responded that I didn't and the reimbursed my account. I was surprised a business like this would make a phone call to clarify something like that.
DONT BUY ANYTHING FROM THESE MORONS. I talked to them several months ago, didn’t buy anything because their price wasn’t competitive, and now they call me incessantly. Today they called me 3 times from different numbers in Ohio even though they are in Texas. The dealers that I buy from NEVER call me. US Gold Bureau is a joke……
I was lured by the competitive pricing of gold eagles at GoldClub Direct. My order shipped quick and arrived quick. It's a relief that the quality and prices align. Mostly the same selection as other dealers.
I love vintage Engelhard and from my research found that PIMBEX regularly has the best pricing on hundred ounce bars. I picked up a few over the past several months from these guys and never had any issues. My orders are always packaged really well which is important for calming my paranoia. The UPS guy doesn't have a clue!
Would not recommend SD if you bank with Chase and prefer to do e-check payments. For some reason they don't explain, they won't take e-check from Chase. So the options are to either send a check or use a different payment method (all of which have higher premiums). I placed 2 orders a few days apart and sent check for both to get the lowest premium. One order took 17 days from order date until it was received and the other took 20 days. For reference, my past e-check orders from other sellers typically take 7-10 days. Hardly the end of the world, but enough of a hassle that going forward I will only buy here if it's an incredible deal. One of the coins also arrived a bit scuffed up; again, not a huge deal, but a bit disappointing after all the waiting.
I have bought from them several times. They are super slow and don't seem to care. They force you to secure with a credit card and then just make you wait until long after your check clears. If you ask them about it, they give you some canned nonsensical answer. They should focus on providing better customer service and playing less grab ass.
I have made a number of purchases from them. They are not always the cheapest, but always very close to the cheapest, but more importantly, they are very reliable. The one time I had an issue, they quickly resolved it and were very professional. I had purchased several gold bullion coins which had deep scratches. They took them right back, paid for the return shipping and insurance and promptly sent me back replacements.
These guys are great, great prices. you can pay directly at Wells Fargo with no fees if you are a customer and the transfer is effected almost immediately. Small family owned business, and their prices are frequently the best around.
I've been ordering from a few different online dealers but none of them compare to Monument Metals Shipping Quality! Pricing is always 1st or 2nd best!! Thanks Monument Metals for going the extra mile.
Found excellent prices on philharmonic gold coins at GoldClub Direct, which definitely softened the blow of the delayed shipping. The coins were worth the wait.
Order Christmas coins over a month after payment cleared they still had not shipped. After they stopped responding to emails I contacted my cc compay and they got me the refund. DONT DO IT
Pimbex does have great prices BUT I bought a tube of American Silver Eagles and the seal was open as well as the top of the tube. Michael said it does not affect the value but everyone I talk to says it does. Michael will not even respond to my emails now. That was my eleventh purchase. Johnny Bryant
I’ve been dealing with Monument Metals since 2018 and I’ve placed over 30 orders with them. Their prices are extremely competitive and their shipping has been better than anybody that I have dealt with. They are one of the two best online dealers I have purchased from, and I will continue to do business with them
I have been ordering from Hero for years and have placed almost 20 orders with them. I always pay with ECheck, and have NEVER had any issues with pricing or shipping. Their prices are better than almost any other online dealer, and shipping is faster than almost anyone. I will continue to deal with them…..
Ordered over a month ago and paid with money order, have called a # of times and was told they are so busy.
Today they hung up on me.
I am 72, I do not want to lose this$
DO NOT ORDER FROM THIS COMPANY
THERE ARE PLENTY OF REPUTABLE DEALERS THAT ARE HONEST AND DELIVER QUICKLY AT COMPETITIVE PRICES!
I've placed several orders now with Bullion Max and they have been great! I generally shop around for the best deals and find bullion max very competitive. They have had great prices on rounds now for several weeks ahead of the larger on line dealers. Shipping has been quick and every product I've ordered has been high quality and just as advertised.
Ive been buying gold and silver for many years have found this company to be the most trustworthy loyal company on the market right now very competitive and prices. These are the go to guy’s highly recommend.
I've made several purchases and made plenty of extremely ignorant requests for information and have been totally pleased in every instance.
I pay via ACH and the delay from the time of order through funds verification and then shipping has always been great. Every order takes about 20 minutes to unpack as Hero seems to make "bulletproof" a priority when packaging.GREAT COMPANY!!!
Slow shipping. Expect delays. They definitely do not prioritize shipping out their products. Most dealers will ship products as soon as payment clears. Don’t expect that same treatment from Bold
Was recommended to check this site out by a friend who is a "Gold Bug". I was a bit apprehensive at first because he was saying things that seemed too good to be true. After poking around for a few minutes, i realized he was right. This is the fairest pricing for precious metals i have come across, EVER! And for a nice BONUS: the website is extremely easy to use, and i dont have to deal with any sleazy broker. This checks all the boxes for me.
Over the years i have dealt with many websites providing precious metal purchasing. Goldclub Direct was by far the easiest to use. They website is very user friendly and not confusing like lot of places. The selection of coins they provide is truly impressive from regular American Eagles to specialty coins like the Silver Darth Vader. I highly recommend them for all of your precious metal purchases.
Earlier this month I saw Gold Club had some incredible prices on 10oz silver bars. I love stacking bars when I can, so gave them a try. Free shipping and it arrived discretely and quickly! Just completed my second order with them for some Silver Eagles. Great prices and legit delivery. Great work!
Meh !! I am not impressed. I placed an order today and 5 minutes later I wanted to add 1 coin and 3 rounds. I called and they said there was nothing they could do except I could place another order ... I really did not what to spend another $199. Kind of a ridiculous system, but hey, it's Their Sand Box.
I bought items thru American Rifleman ad. There is a limit to
some items, but the representative Chris never tried to sell me anything
anything else. Order came in 8 days (7/19 to 7/27). I've been
NRA since 1968 and i trust them and they trust Universal Coin.
Pimbex is a new company that I found earlier on this year and they have some really low prices all around. Shipping speed is about average and they package my bars and coins snug. I recommend them for anyones dealer rotation.
I have completed several purchases from SD Bullion. I am very pleased with their products received. Top quality. I only pay by check to avoid credit card fees. So I wouldn't know how that works. But excellent products.
BOLD does it again without fail! The new Tudor Beast Bull of Clarence has just been released and as usual the good folk over at BOLD are crushing all the other online bullion dealers price!! From the 10 oz to the 2 oz, to the gold 1/4 coin to the 5 gram Geiger bar BOLD can not be overlooked.
There is a nice variety and prices, but they currently don't accept credit cards, which I find unacceptable for a precious metal dealer in 2023.
Go elsewhere
I've found BE price to be my goto supplier. To find the best price use a site that shows the price best to spot price opportunity THEN go to eBay and I often find it is offered a there at the check price BUT allows me to use credit card. Saves abunch over there normal CC price.
Can't tell you much about the customer service because I haven't had a reason to contact them. Recent order of seven beautiful 1 ounce Silver brittania coins arrived in about 4 days. I ordered on a Friday night and was holding this bullion in my hands on Wednesday afternoon. Great prices, pretty good selection. Actually I think these guys might be the best online retailer I've used so far.
I’ve ordered a couple times from Bullion Exchanges, got what I ordered at a fair price with no drama whatsoever. I’ll buy from them again in complete confidence.
Received my first order fine> Great rbuffal round at a good price. Ordered 20 more and they have been on delay for 3 weeks. They told me they would ship out in a message an that didn't happen. I was told I was top of the list and it would ship out this week. Just be honest you oversold inventory that wasn't in stock. Lying to customers is unacceptable. I also ordered a kilo bar a few days after i ordered the 20 rounds and I I got that last week. However the bar had ink all over it inside the plastic. Unacceptable. I had to scrub it with alcohol to clean it and it still has some ink in the pits on that back. The bar is also scraped on the top like someone drug it on the ground on purpose. Not sure what this place has going on over there but it's sketchy.
I ordered once from money metals exchange, 2nd time I ever bought silver, about 2 years ago. Got what I ordered and was satisfied. Since that time I have found dealers with lower premiums and have not returned. All-in-all, a reputable and fair dealer with good customer service.
I have ordered from MM 3 times over a 2 year period and have always received my order promptly. Their products were delivered as advertised and I must say, having purchased from 3 other online dealers, their packaging was above and beyond. Also all orders are shipped with label "MM Machine Parts". Their premiums are always 1 of the 2 lowest I have found. If you order tubes or flips, they always put their logo sticker on it but it is easily removed. In summary, great dealer, great prices and great service.
I have ordered from BE 7 times over the course of 2 years. Only one time have I contacted customer service regarding what I perceived a delay in my order fulfillment using e-check. Their policy is to hold the payment for 5 business days before processing and up to 5 business days for processing. The time period fell on a holiday. I requested they expedite my order processing if possible, my order shipped the next day. In summary, their products are as advertised, their premiums are almost always the lowest and having tested their customer service, I found them available and responsive. I have recommended BE to my coworkers and they have also been satisfied with products, pricing and service.
I ordered platinum coins from Bullion Exchanges and was very pleased with the quality and selection. Although there was a slight shipping delay, their customer service kept me informed throughout the process. The coins were well worth the wait, beautifully crafted and exactly what I was looking for.
I recently bought some gold coins from BGASC and was relatively happy. Their prices can sometimes be as good as other dealers and they have an extensive selection, including some rare finds. I'd recommend them to other collectors.
I have purchased one time with Bullion Exchange. I went to order again, however, their website would not allow me to logon. I contacted their customer support via chat and was told that my account was suspended due to being "high risk." They would not elaborate why, however, I suspect that they may be practicing ESG (environmental, social and governance) against me. In many states that is discrimination. I would urge any patriots not to purchase from them.
I took advantage of the 10 oz silver bar at spot price. The free shipping made it a great deal. The package arrived quickly and the bar is absolutely beautiful.
Excellent customer support from Bold Precious Metals. Fantastic product with a wide selection of bars and new releases coins. We are happy to have discovered Bold at that time. please work on Shipments and loading time of website.
I ordered a 1/4 ozt AGE. Arrived without incident. However, I was surprised because of the packaging. The coin was in a flip and the flip in a small envelope and the small enveloped in a padded envelope that would fit in the palm of my hand. Could have " fallen through the cracks " at USPS. Other online dealers ship the same coin to me in a heavily padded box ( 5"x 7"). I think the box is a better way to ship.
Ordered an American Gold Eagle from APMEX and was satisfied with the experience. The inclusion of free shipping added value, and their customer service was commendable for its speed and professionalism. The coin arrived swiftly and in perfect condition
I used to buy from all the major companies. After shopping SD Bullion I only shop there now. They have the best prices and great deals. Thanks SD Bullion for being a A+ company. I would and do recommend you to everyone!
I had never tried Monument before, but they had a good deal on five 1 oz silver rounds. I had to buy additional rounds to get the free shipping. very easy
I have dealt with JM Bullion for many years and have ordered from them many times. JM Bullion has great service. They have a wide variety of products.
Most importantly, JM Bullion does not require having a credit card on file to place an order. Many bullion dealers require having a credit card on file, which indicates a lack of trust in their clientele. I like having a relationship, such as that with JM Bullion, which does not require having a credit card on file. It shows they trust me as much as I trust them.
Very top line bullion dealer. I have purchased from Silver Gold Bull many times. They typically have a wide variety of products at lowest prices. Silver Gold Bull's service is impeccable. They fill orders very quickly and are very courteous.
Silver Gold Bull does not require having a credit card on file, which shows they trust their clientele to follow through on their orders. They trust their clientele as much as their clientele trusts them. That's the sort of business relationship I like.
Bullion Exchanges requires having a credit card on file with them before accepting any orders. Such a requirement precludes me from dealing with Bullion Exchanges. That requirement suggests Bullion Exchanges does not trust their clientele. Why should I trust them? There are plenty of other bullion dealers that do not require having a credit card on file.
Gainesville Coins requires having a credit card on file with them before accepting any orders. Such a requirement indicates their lack of trust in the people they deal with. Not the sort of commercial relationship I would look for. There are plenty of other bullion dealers that do not have such a requirement and do trust their clientele.
Bought a 5 oz silver bar from SD Bullion and some silver coins to hit the free shipping mark. Delivery was faster than anticipated, which was a pleasant surprise.
I have purchased from Monument Metals several times. Their service and ease to work with are top line. They don't demand having a credit card on file, which means they trust their clients as much as their clients trust them.
Monument Metals typically has a wide variety of products and often the lowest price on products I'm looking for. Very top line.
I'm happy with my purchase of a 10 oz silver bar from SGB. The spot price offer was excellent, and the fact that it came with free shipping made it better. The customer service was very professional and quick to assist. The speed of delivery was impressive.
I was really surprised to find that Bullion Exchanges had lower prices for 1 oz gold bars than both APMEX and Kitco. They're a new dealer for me but transaction was easy from start to finish, and the gold bar arrived promptly and securely packaged. Good savings!
Overall good, quality coins were delivered. free shipping over 199. Every order I made went smoothly. Also, sometimes I have special requests, and the team was always helpful.
Finding cheaper prices at APMEX for secondary market gold coins compared to JM Bullion was a win for me. The website made buying easy, and the coins were delivered quickly. I'm really happy with the quality and service provided.
After many transactions with different dealers, I found a great deal on silver kilos with Money Metals Exchange. Their packaging and delivery speed are commendable.
I compared prices for gold Philharmonics across various dealers and found SD Bullion to offer the best rates, even better than Kitco and APMEX. The entire purchasing process was smooth, and the delivery was prompt and reliable. Extremely satisfied with my transaction!
The coins purchased were exactly as shown in the picture, with no variations. The cost was excellent and the delivery time was shorter than expected. The package was completely sealed, and the item came in protective bubble wrap., Great experience
Sales and quality were good. If you purchase from them prepare to be hounded with sales calls. They are high pressure insisting to pound you with what you NEED to be interested in and why you SHOULD buy.The calls started the first day of my first purchase. Immediately I informed them I wanted no calls from them.They assured me I would be taken off the call list...yet they continued. A call yesterday finally ended with me hanging up. If they continue I will pursue a legal route.
Yes some times the shipping can take a bit. However, if you are okay with waiting you will get legit silver coins at a way cheaper rate than some of the other known companies. I placed an order on a Sunday, got it 20 days later. Their products are beautiful.
I have made quite a few purchases from PIMBEX and they have been great in every sense! Price is usually better than others and the delivery is as expected.
My first purchase with Bold was easier they have good website, many payment options a few suggestions though its a bit slow and the search sucks...., but great prices compared to others so worth the buy.
Good prices, but very slow to ship. The length of clearing time for ACH orders is dubious. Orders represented as "shipped" sit in their warehouse with status "Label Created" for days.
Kitco lost a very large wire payment I made about 2008. Eventually they found it after about a month and repeated inquiries, but the loss of such a large bank wire does not reflect well on Kitco.
How does a bank wire get lost? If the payment had been a paper check or credit card, the order & payment could simply have been canceled, but order was too large for a check or credit card. The bank wire was withdrawn from my bank account and it took Kitco a month to locate it.
Kitco now reports on crypto currencies, with indicates little knowledge in the crypto market and little faith in the bullion market.
Requires a credit card to place an order, even if one pays by check. They don't trust me to send my check, so I don't trust them. For that reason I do not deal with Gainesville Coins.
I really like dealing with Monument Metals. They often have the lowest price. They readily accepted a return order made in error. Really great to deal with.
Amazing prices, little improvement required on shipping side, but prices are good for all products, especially kilo and 100 oz silver bars. Ordered fractional gold eagle and maple leaf. Thanks for nice packing too.
I just placed my first order with them, for 1 oz Gold Buffalo the prices seem competitive compared to others I always purchased from. I am very excited to see what come in
I wasn't ready for the wait but it was worth it.
Prices are always one of the lowest you can find online with the occasional purchase at spot if you search enough. I've made 6 gold purchases and everyone was well packaged and great condition.
Highly recommended!!
I've made six purchases from SD Bullion and have not had any problems. I have done business with about a dozen dealers online and SD Bullion ranks in the top three. They ship extremely fast, maybe number one in speed of shipping (with a wire). I would like to see more options as to where I can have my order shipped such as FedEx/UPS store pickup. I don't like this stuff delivered to my house, esp. heavy silver packages. They are top notch.
Put in order a few weeks before Christmas. Some items were gifts, and some were just bullion purchases to reduce taxes and shipping. Two days later I went to check the order, and it was canceled. No notification, and no reason given. I reached out to them and got a vague, useless response. I have an order outstanding with them that is paid for but a long time on shipping. After that, I will no longer do business with them. They seem like a good company but the support is bad and emails seem to get lost- there are many others to work with that are better and have similar pricing.
I ordered a 100oz bar and received a different bar than in the picture. Was told by customer service that designs vary but it doesn’t say that on the website. Deceptive marketing if you ask me. They offered to give me a refund. But in the mean time silver has rallied and I would have to spend a couple hundred bucks more than I paid to buy another 100oz bar else where.
Best prices on silver! Ships fast and free. I will continue to buy from them. JM Bullion robs people by their high prices. Thank you Monument Metals for saving me from those thieves.
Fantastic! Always have been shipped Fedex and actually having to sign instead of the USPS which lies and says I've signed. Best prices on Gold and sometimes silver. I will continue to purchase from them.
I would own a multitude of more precious metals if I would have found Monument metals and Silver Gold bullion before I found JM Bullion. They have sale prices higher then the others regular price! They Suck with 12 k's.
I have ordered from MM's many times. Any issues were always promptly addressed. Fantastic staff and always have been professional. And no matter what delivery used by any dealer and even personal mail, it all sucks. I order from other venders too. USPS, FedX or UPS they all suck.
My first order from Hero was delivered fast and 100% accurate. They had the best price on the product I was shopping for. Will definitely buy from Hero again.
First time purchasing from BGASC. Everything went perfectly. Made my very large purchase online. I mailed them a check. They only took a couple days to let the check clear (faster than others where I paid with e-checks and still waiting after 9 days). They also notified me by email when the check arrived. and they mailed my purchase right away after calling me to ask a question during the Hurricane Ian in Florida. They answered promptly when I called on the phone with a different question. Communications A+. I will buy from them again.
I ordered 1 oz Rand bar and was Delivered a very well sealed EMPTY box-Martin at BGASC told me to bad.Said his liability ended with signature-I’m out $1,831
I have been a customer for 5 years. Got into gold and silver so much. I bought electronic machine to verify my silver and gold. Never had a problem. Always real silver and gold.
I ordered from them both online and at their store in Lutz, Florida. They are slow to deliver lately because of increased market demand but they have the best prices on many items. If you live locally and have the chance to drop by, Luis is friendly and is a great source of information. I picked up silver coins at their store that were not listed online and at amazing prices. (1.5 oz Silver Canadian Polar Bears) They have been in business for many years. I have purchased from them for 8 years now so they have my trust but hope they can speed up their processing to match other vendors.
Have made multiple purchases from HERO and have been nothing but delighted with the transaction end to end. Their selection is not as vast as the biggest online dealers but prices are always very competitive for what they do have. Shipping is done quickly and always arrives in a very reasonable time. Packaging is always done very very well.
Tried to check out as a guest to purchase one 10 oz bar but each time I clicked comtinue butten after filling in name and address section their system added 1 to the quanity I was ordering. Ultimately gave up after trying many times by clearing item and starting over. Beware this seller!
I have yet to be disappointed in Monument Metals and I doubt I will I have used JM. APMEX, and I'm pretty confident in doing business with MM instead of the items. The vendor mark-up is below par compared to other dealers and yhe pricing is always lower. The selection is perfect for any stacker or collector. You can look all over for a better deal but chances are you won't find one.
Rest easy with purchasing from MM . Your packages will arrive on time, and beyond appropriately packed.
Thank you MM, and keep up the good work.
Products are good but shipping is terrible. Ordered on a Tuesday Aug 16 via ACH direct from my bank. It is Friday, Aug 26 and I still have not received my item.
My several purchases from Monument Metals have been very satisfying. Prices are among the best, checkout is a breeze, you don't have to go through plaid to make ACH payment....which is a huge plus for me as I don't like too many noses in my business. I wish that the check clearing was faster (I'm pretty old and would like my metals as soon as possible.... while I'm still here) but the shipping dept gets the metals out fast, well packaged with "safe" return address and keeps me informed of the progress. This is my favorite metals company right now and for the past year. Customer service is vey patient and pleasant to deal with. Keep up the good work, boys and girls!
Bought two 10ozt silver Valcambi bars. They have the lowest prices for my favourite two bar manufacturers that I primarily buy from (Valcambi and PMX Canada). Fast shipping.
I have placed over a dozen orders this year, totalling in excess of $100k.
BGASC has bee flawless. And their prices (on 1 oz Gold especially) are always either the lowest, or very close.
Only thing that could improve them is to lower the free shipping hurdle to <$1k.
You pay for what you get. Low prices sometimes. Terrible customer support. They have an algorithm when you order with a credit card, their system may kick your transaction days later. by that time, the prices may have increased. when you call them they say try wire transfer. we can't do anything about it, it's too prevent fraud. meanwhile I've ordered from them multiple times with the same card. They suck. One guy argued with me over the phone. Spoke to the manager and offered a small discount on next order. nice try but you won't be getting my business anymore. FOH
I have made three substantial purchases of silver rounds and bars from Scottsdale Mint so far using wire transfers or crypto for payment. All three purchases went off without a hitch and each order was delivered within about two to three weeks. I can't see how the orders could have gone any smoother. I'm a happy customer and will very likely make more purchases from Scottdale Mint in the future.
$1807 with check is not correct for 1oz Gold Maple Leaf ,I keep seeing other web sites doing the same thing state one number then when you call they give a different number .I no longer going to waste my time on line with bogus bait and switch numbers looks most do it .
7/2022
For the first time after several successful transactions with BGASC, my Driver’s license was scanned as a condition of accepting the package. I will not order online from any company again. LCS only.
Another Dallas dealer that will blow your mind sometimes is hero. I found a jeweler in Florida that sells to me at 50 cents over spot on war nickels and shot. I gave you hero but I’m sorry my brothers I just can’t give you my Florida. ;)
I made about 5 purchases from JM last year. I noticed on their website that give veterans a slightly better deal so I signed up for it. It required that I send verifying paperwork to them which I did. After several weeks I emailed them to see what my status was and received no answer. I again sent the information and heard nothing from them. I then called what they refer to as customer service and the lady that answered said she would check on it and get back to me.
I'm still waiting for a response as of today (7/20/22 but I have been buying elsewhere.
Gainsville has had the cheapest prices on 1oz AG rounds for about a year now. Packaging is top notch. Folks whine about the lack of "free" shipping, but when you look at the "at the door" price you still make out as long as you're buying a full tube or more.
That said, their shipping times are very long. Figure 6 weeks regardless of what the website says. They are a well established outfit and I have done business with them for many years.
4 stars for quality of product but as others stated premium are high. I have been a customer with them for 10 years and just made a 250 oz purchase before finding this site unfortunately.
They do have an auto invest that I liked but have put it on pause letting them know that I am shopping for best price with no more blind loyalty.
B for Bullion! , O for Online!, L for Lead!, D for Dealer! BOLD! From a Queen's Beast Coin to Constitutional. BOLD has consistently had thee best prices for me since 2020. Thank you BOLD Family.
thee B for Best! prices
I've had nothing buy positive experiences with GSM and I must have dealt with them at least eight different times over the past year. I get an email right away telling me that my order was processed and one a few days later telling me the order was shipped with a tracking number. Two days after that I receive my product. Keep up the fine job!
This is a terrific company. All of my experiences with Hero Bullion have been very positive. Very competitive prices and good shipping practices. I will definitely buy from them again.
Bad choice. Long delays processing, shipping takes forever, and shipping charges are HIGH and NOT worth it. When shipping problems occur Gainesville Coin will tell you "Once it leaves them, they have no control"! Yes, they do have control they can use someone other than USPS. It took six (6) days for a 700-mile journey.
I agree with other reviewers. Took a FULL month to get my order. Only the first few days of that was them getting my check. The biggest chunk was them processing the order itself, after payment and before shipment. Coins themselves are fine. Just expect to wait 4-5 weeks for them. 2 star for lead time/shipping (it was free shipping, after all), 4 stars for coins. 3 overall.
Ordered a few of their TX Series silver coins. Nice designs and gifts. Order processing and shipment was quick, got my coins within a week. They did ship the wrong size air-tight case, but a quick phone call and they shipped me the right size. Had the replacement in my hands in only 3 days. I'm satisfied.
Placed an order tried to pay with ACH. some glitch with that , Sunday night, just befor one of their BEST deals was set to expire! Panicked, I reordered with regular check. E-mailed them my concern. They called the next day apologized, and said I had 2 orders.... but because of my E-mail they cancelled one of the orders ( duplicate) and the even offered to take payment with a credit card and waive the fee.!!! for my inconvience, I said no. and did ACH. They went above and beyond customer service, with NO FUSS on their part. AND have some of the BEST delivered prices out there. Low prices, great service, no complaints here.
I placed a order on line for a 10 oz. bar and was very shocked to have it in my hands two days later. I will be a returning customer!! I recommend them, have ordered from other companies and it's token them nine days to get my orders in. Great Service Bullion Exchange.
And they have an "F' rating with BBB and read this from another company that reviews other companies:Based on the ratings and reviews, GoldSilver barely passes the standards. Reminder, it is very important to consider a company's ratings and reviews to measure their reputation and their services.
With goldsilver.com: Cons:
Only offers gold and silver products
Ratings and reviews are not impressive
BBB - 1 out of 5 rating
Yelp - 1.5 out of 5 rating
I wouldn't give them a ZERO for my absolutely horrible and long experience of pain with them!!
I saw Westminster Mints television advertisement on Fox Business Channel. They offered an American Eagle Gold One Ounce Coin at a reasonable price, and a free American Eagle Silver One Ounce Coin. It took 23 days to arrive, after many telephone calls, and very few email communications. I never received an order confirmation email. The value was excellent, but the customer service was frustrating.
I have ordered silver and gold from Money Metals Exchange. The communications by email: order confirmation and order shipping has been excellent. Shipping time has been reasonable. Their premiums over spot price seem a bit higher than most dealers. Once I was a customer I received $10.00 off offers about every three months. They are a good company.
I have made two purchases from SD Bullion. They have a web page called Doc’s Deals and they always have special offers with reduced premiums. They also offer an introductory one ounce American Eagle at spot price, with your first order. They send email confirmations of the order and they send an email when the package is shipped, along with the tracking number. My first order was delivered in 10 days, my second in 8 days. I am very satisfied.
They are true rip-ff artists. Can't believe or understand frankly why Jeff Clark (an extremely honest, helpful person and metals expert), would ever work with them at all. This will be long to explain myself here in how upset they made me a few months ago! I FEEl they set a trap, so to speak, for people who go to their website. I was trying hard to of course better my life and bought from them, but then I noticed somethings one being as I checked they did not have a strong Trust Pilot rating and had some complaints and then when I thought more about it, I realized on their site that they did not even give a designation at all by the product, of the degree of purity of the metal. That too really bothered me. Then they give you no way to back out of the new order or to cancel. RESULT: Screwed big time! After constant emails to them and trying to get the the $134.00 charge to my credit card dropped, they would not. In fact in an email later, one of the guys there told me if they did not charge a fee for canceling an order, that they would go out of business. Could n' to believe what he said. I spent many hours going back and forth with them, with several weeks of emails and they made me so mad! I reused to pay, and they destroyed my credit rating from over 900 excellent to fair now! 650. Then Capitol One sided with them in a dispute after I spent hours over and over trying to get this fixed and Capitol One lied to me over phone saying they would send papers to reopen my dispute with gold silver.com... I spent too, lots of time over the phone with Capitol One and they stressed me out and made me burning mad too, since I had been with them 2 decades or more and they had, way back, been helpful to me. I no longer do business with Capitol One for this, and I would give both of these companies a "ZERO" rating!!
Still waiting for my order. ordered 4/21/22 it was to ship 5/6/22. called today 5/12/22 and was told it would not ship for a week to a week and a half from now. I requested they cancel my order and was told there would a hefty restocking fee for an order they failed to fulfill. I have placed and received 3 similar orders from SD Bullion since placing this order. do yourself a favor use someone else.
I made an order with SD Bullion on line on the weekend. Well I screwed up the order completely and ended up doubling my order with paying one way that would of cost me at the bank for a bank draft etc. The staff was great and canceled the erroneous order. They could have charged me a canceling fee of $150.00. They have gained me as a forever customer.
HERO is highly confused pertaining to taxes on Copper. Arizona has a law NO TAXES ON COPPER PERIOD!!.. located HERO charges TAXES on copper sales when mailed to Arizona, No other bullion dealers charge taxes on Arizona sales of copper gold silver Go check ebay NO TAXES ON COPPER...I called and all hero did was say im wrong and confused.. HERO IS WRONG AND CONFUSED!!.. NO TAXES ON COPPER as per ars statutes.!!!!!!!!!!!!!!!!!!! ITS THE LAW !!!!!!!!!!
3 times in person. Treated very well. Straight forward and professional. Once online. Got fast service. Prices very competitive if spending at least several hundred dollars. It's a fair drive but I like instant gratification.
I placed an order for six 2021 Morgan silver dollars back on March 15, 2022. Today is April 25th and nothing has been delivered nor has any communication other than the original emailed receipt been received. I called and talk to a representitative about April 10th and again today. Both time they had no explanation other than waiting on the product (that showed InStock at time of order) and something about a new system thats been causing shipping delays. Her claim was that shipping has slowed to about two weeks yet its been over six weeks on my order with no ship date known. Both times the representative stated that someone would get back to me yet no one ever has. I told her this is my first time dealing with this company and it has all the looks of a scam operation.
I've only gone to their brick and mortar store, after checking their prices online. Great prices, some of the best in the business. In person their customer service has been great. Tell them what you want, wait 10 minutes and its hand delivered.
I can't say enough about Hero Bullion surpassed all expectations..fast shipping..great customer service..and selection for all taste..the lowest lows on pricing to the highest highs on quality. any coin nugget or bullion ...ILL BE BACK
Have placed several orders from Hero Bullion and never had a problem. Excellent customer service. Low shipping cost and every item arrived within 3-5 days. Highly recommend this company!
I had a few inquiries before placing my order, and the customer service team at Money Metals was helpful. The delivery was faster than expected, which was a pleasant surprise. I'm fairly happy with the service and the quality of the products.
I found the coin selection with SD Bullion impressive. The fast shipping was a pleasant surprise, with my items arriving sooner than anticipated. It's nice to see a company that delivers on its promises
I've been buying from GOLDEN EAGLE COIN for two years now and have had nothing but positive experience's from them from purchase to delivery. Packaging is top notch and prices are fair and in line with the market. Inventory is immense! You can find everything from the very first coins ever created too the newest production pieces.
Buying 10 oz silver bars from BOLD was quite straightforward. They offer free shipping on orders over $199, which was a nice perk. My order arrived faster than I expected and have a wide selection of unique products, making it a good shopping experience. Overall, a reliable place to buy precious metals.
APMEX does have competitive prices for secondary market gold coins, and the delivery is quick. However, some coins weren't in the best shape, having minor scratches and blemishes, which was somewhat of a bad surprise but not unheard of from APMEX.
Great to deal with, no surcharge for credit cards. Shipping takes about a week or so before it goes out. If you own First Majestic stock they'll give you a 50 cent/oz discount.
Placed an order for some silver shield rounds at 5 over spot. Paid by check. After the 10 business day hold (14 calendar days) I contacted customer support to inquire about my order. They informed me it will be a 1 to 2 week delay before shipping. I told them that my other bullion dealers have product in my hand 12 to 14 calendar days from when I write the check and drop it in the mail. Thier response was "we are a mint. Not a bullion dealer. I asked why does your website say in stock when I purchase? I had assumed that meant available for purchase and immediate shipment. No reply. This is 2022, not 1922.
Please don't make the same mistake I did. Just order from a reputable dealer
I only go to BPM for *one* product; which they a lot of actually. And it is fun to see how many of this *product* they have compared to other dealers. I a tab open to compare the prices. Silver Proof / Gem Proof are a niche corner. Thanks.
I keep looking at my order history and MM is in the top five of what I have ordered in the past year. Apparently what they is what I want. Great online dealer. Thanks.
I cannot order anything from them because the recognize my physical and virtual debit cards as "gift cards." They really need to update that with their payment processor. Thanks.
This is my #1 dealer due tot he fact that they have had some of the most diverse products in any online or local inventory. Yes; their premiums are the highest in the industry and there is a reason for this. I usually can order from APMEX without the product being "Out of Stock" (or readily in stock in a short period of time) or their shipping is the best in the industry. Take your pick. The premiums I pay for in 2022 are for quick, free shipping and a diverse catalog. Thanks.
I received an "order" of 40% Eisenhower Circulated Dollars and all of them were circulated non-silver cladded dollars. I weighed them, did a visual, and ping test and they do not sound or look like silver. I requested store credit but if you order from them please verify that you have circulated silver and not circulated clad for 40% coins. Thanks.
Great so far. Nice website and great prices! I ordered 20 Buffalo rounds, 3 kilo IGR bars and a 100 oz englehard bar.
I really excited to see the rarity and quality of the englehard bar since the design is their choice.
I will post a quality review upon receipt
Merry Christmas everyone!
I found Monument Metals on the internet and they have a great rating from the BBB. A nice variety of products. The website is very professional and easy to use.
The prices are also very attractive! I have ordered 221 oz of silver bullion the last few weeks, (pre order) so I will repost after I see the quality level of the products.
I think it should be nice based on other reviews I have read.
I am really excited and curious to see the quality / rarity of the 100 oz Englehard bar that I ordered since the design is based on their choice. It is my first englehard so wish e luck!
I will post an update and my thoughts once I receive my orders to hopefully return the assistance in finding a good small dealer.
I hope that I have found my one stop shop!!!
I purchased a few old panda coins from SD bullion, they did not mark any condition issues in description but a few of them has copper spots that looks not very good, called them, they do not want to do anything. These coins looks not good and if I knew they had condition issues, I would not have bought them. AT LEAST they should put condition issues to alert buyers.
I buy from several bullion dealers. Monument was excellent!!!
First, their prices are THE best around, AND shipping was lightning fast! It was literally in the mail the very next day, and I received it 2 days later!!! I am now a customer for life, and they are my “GO TO” bullion dealer!! Thank you Monument!
I have placed a couple online orders with Monarch now. April and August 2021. Both orders were processed and shipped much quicker than I expected for mailing a check. Will purchase from them again.
Quick and fast shipping after check cleared, everything wrapped and double packaged.
4 star due to following
Only issue is price of shipping free $5000 or more $7.95 plus tax on shipping under 5k where most companies have free shipping on $199
Found Hero through a mention from Silver Seeker.
Thought I would give them a try and now have made
several purchases! Every contact they have been awesome
to deal with and with 99.00 free shipping why not!
Placing another order this week!
They sent me gold in a non insured package and someone followed the mail closely. Horrid company. I was out $1,800, and the CEO/Owner made sure to email me after I alerted USPS as to how/why I wasn't reguired for signature!! and say he wasn't claiming it on his insurance.
Stay away from this fraud company or you will lose your shipment as well.
I purchased three 1 oz Pamp Suisse Rhodium bars from them, and I went back to sell them, and they would not buy it back. I was told they would buy them back when I bought them.
https://www.youtube.com/c/AnthonyFrisone
I used to buy only from Apmex because of quick shipping and a very diverse selection of products. However, their prices are totally insane. It doesn't matter what I am shopping for, Apmex is always 10-15% higher than the cheapest product I can find. Their price over spot cannot even compete with some of the other dealers out there.
Worst experience with a mint ever. I placed my order 5 weeks ago and was charged almost $2k right away, but I still do not have my product. Reaching the company has been almost impossible and no one is returning my call. I even requested my order to be cancelled and I still have not seen any refund or response from them.
bought and paid online for gold coins. The tracking confirmed payment had been received. No coins have been shipped and no response from this company. Beware they do not care and scam you out of your money promising to deliver...and don't
The offer some bullion coins at competitive prices, but you are limited to buy just 1. The reason is they are more interested in getting you on the phone and trying to sell you graded historic coins. Don't fall for it. The prices are not good. Just tell them you are only interested in buying bullion, not coins. Don't buy graded coins if you are not a coin collect and know what you are doing.
Wow! Super-fast processing and delivery. Placed an order on a Thursday morning, and order was shipped Thursday afternoon from Texas. Arrived at my door in California on Monday. Product was as expected and communication was great throughout the process. Bold seems to be having some great deals right now. Don't hesitate to do business with them.
I placed a silver and gold coin order with Monument Metals, LLC on Aug 27, 2018. There were 3 items on the order. 2 items were silver and 1 item was gold. The silver items are correct. The gold item is incorrect. The item I ordered was a 50 Pessos gold coin weighing 1.2oz. What I received is a gold coin of 1 oz which looks similar to the 50 Pessos coin. So there is a 0.2 oz difference. At the time I paid 1534.06 for 1.2 oz. I was cheated out of $255.68 (now worth $300) for the missing 0.2 oz. I spoke to the business on 8/23/2021 and they said there is nothing they can do. They did not have records going back 3 years and were not interested in trying to resolve the issue in any way. The order number is 100009599.
Terrible Business Practices, causing the error in the shipment, then an unwillingness to negotiate with a customer that spent and will spend thousands of dollars on metals. If the IRS requires tax payers to hold tax records for 5 years why would this business hold shipping records for only 6 months. Will never due business with this guy again. Proceed at your own risk.
No Problems using checks for Lowest Price.
Quick delivery after Check Clearance !
Quality of Coins has been Good on BU !
Some of the Best Prices and Availability !
One of my Top choices for Online Buys.
I am a new customer and I ordered some war-nickels just to try MM out.
Item was exactly as described and the transaction was also as described. No complaints. I will use them again.
Bought 3 gold 1 ducat coins in July 2021. When I received the coins, it was obvious they were restrikes by their extremely sharp lines and proof-like fields. The listing said NOTHING about them being restrikes. The only reason I buy fractional gold world coins is for their old age and historical value. The price was very regarding % over spot so I’m ok with the purchase. They even called me about my similar review on their site. I sent them pics. They didn’t offer replacements or discount or even free shipping on another order. Also it took weeks to process a wire transfer and receive. Not my best experience but also not my worst.
-Jeremy in Texas
Takes FOREVER to ship, never can get any response, no email, you call and they give you the run around and promise someone will call back, they never do.
They lied to me said I had to pay sales tax on my purchase.they had promotion on gold eagle.but tried bait and switch.when I didn't go for it that's when they lied about sales tax.dont trust them
Their WSS 2021 American Silver Eagle Type 1 is the best deal available, by far. I've yet to have a shipment sent that wasn't packaged extremely well, and they also respond to messages quite prompty. Of all the big name distrubutors, I'd stick with SGB every time!
I took advantage of a great price on an American Gold Eagle that Universal Coin offered. It was about $44 cheaper than the online company I normally use. Unfortunately they limited it to one per household. I would have bought 2-3 more.
It is a legit company but their website is glitchy and not user friendly. Be prepared to try several times for pages to load when checking out.
My review is: Good price on this single coin but website needs attention. You'd never have the same issues at APMEX. I'll use Universal Coin again only for really good deals, otherwise I don't need the headache of the glitchy website.
The best customer service hands down. I am on several fb metals groups and have always enjoyed sharing HERO BULLION's selections and sales of their inventory with the groups. I hope to see more of HERO BULLION on this site's page for metals
They keep sending me milk spotted silver eagles. Never answered my email regarding the situation. I understand silver can milk spot over time but I am getting them with milk spots already on them. I think that is why they market them as cheap as they do. Will not buy from anymore
Purchased silver from them, it was junk silver, and NOT coinage, but just crappy scraped and gouged silver round and 10 gram, TEN gram bars. After i personally tested everything they sent me STERLING! They won't let me leave this review on their site! They exchanged it. However most just believe what they buy is picked by knowledgeable people, after OTHER knowledgeable people go thru the items, and then bin them. NO QC!! No checker of the checker. Jokelahoma! I will never use them again.
Golden Eagle is the best! They offer free shipping at $99, which me, seems to be the perfect threshold. They always have some kind of 1oz round or bar or fractional rounds on Sale at the lowest price online. Personally, my favorite thing about golden eagle is there selection of random foreign silver coin age. If you don’t mind researching for a long time, you can always find a couple of at spot deals on obscure foreign coins!
My first ever online order. It was $$$$ digits in rolls of 2021 American Silver 1 ounce. It arrived via USPS in one day!! Super fast! Well packaged...double packaged!!
A repeat customer for sure!
I ordered 4 digit $$$$ amount of silver. They packaged it very well. My first time ordering and it was shipped in 2 days from New York to Los Angles via Fed Ex!!
A repeat customer for sure!
Monument Metals places a really high value on its customer relations. They accepted a return order and replaced it with what I had intended to order. Very fine company and great to deal with.
I really like dealing with JM Bullion. They show their buy prices. Their app shows the gold / silver ratio. JM Bullion consistently has lower prices than most other dealers. In our 5 year relationship, there has never been any problem in our transactions.
I recently purchased 10 Mexican 1 ounce 2021 Libertads that were BU. I paid 54.99 per coin. When I received them they were placed in hard clear coin plastic envelopes that did not protect the coins. They would slip out and contact each other. To get a BU coin and pay 54.99/coin care should be taken to protect the coin or coins from damage. All the coins were placed in a plastic bag that looked like it has been used before. As far as the service I am satisfied but more care should be taken with packaging.
Tried to order TV advertised coin for $1849. I live in California where there is no sales tax on coin sold for over $1500. The Westminster Mint sales person wanted $166 in tax even though he admitted he was familiar with the California law. I refused to place the order. These are awful people to deal with.
Have completed several orders with them and have have zero issues. Coins come quickly and look great. Will continue to do business with them and hope all remains the same.
SGB are one of the very best, if not the best bullion dealers I've bought from.. They have the good values, but it's their customer service and communication that they truly excel in. They get my business on a regular basis.
Took forever to ship, called multiple times, no one can help, but they say someone will call you back. Online system is archaic, no option for electronic check. Spend a few extra bucks and buy somewhere else.
A repeat customer for years. I do not use anyone else... ever! I have always been satisfied. I highly recommend this company especially if you are just starting and really do not know what you are doing.
First time ordering was great, no issues. Second time? Well forget it never again. I am still waiting delivery for an order that was placed nearly two months ago. The item "shipped" April 28th. It is now May 25th and I still don't have my order. I received an email that their local post office is having trouble delivering orders due to a staffing shortage. Seriously?? then how are you still in business if you can't deliver your product? I have sent several emails asking about my order but have had no replies. I used e-check and now will have to see how my bank can make a claim
Still waiting....Got an apology letter over two weeks ago that USPS is having trouble moving their merchandise out of Maryland. Asked for an update on my order last week and still have got no response from Monument. Definitely not going to order from them again.
I didn't receive an order, which still says, "In transit" and JM Bullion refused to file a claim on my $3000.00 order. Very, very poor customer service especially when a customer has spent thousands with the company. The postal service said because JM insured it "they" have to file the claim and all I got from them was "It's your responsibility" :( I'll repeat myself by saying VERY, VERY POOR CUSTOMER SERVICE
I have purchased a few pounds of silver in 1oz coins and bars, broken up into several different orders as it came available. If you spend over $500 you get free shipping. Their pricing has been very reasonable, shipment on orders is pretty fast from the time your payment clears. On one occasion something went wrong with my echeck payment and they worked with me over the phone to clear it all up, they held the price till my second payment attempt went through. I would definitely recommend them to anyone just getting started in this market
I have bought and sold to Kitco going back to 2009.I have never had a problem with them. Prices are not the lowest but paying a little more for peace of mind does not bother me.
Fantastic company, phenomenal custom service. I have been a customer of MMX since 2019, I have been in the monthly accumulation plan, and have made made individual purchases. I find the candor of their specialists refreshing. My favorite company to purchase gold and silver from.
A previous customer of WM, I received a cold call from one of their sales people. In talking with her, she did not know the difference between First Strike, First Release, and Early Release (there is none!) She argued with me about it. I then asked her when the new US Mint Morgan and Peace dollars were going to be released and she had no idea what I was talking about. She told me her VP instructed her to call me. I have been collecting coins for 40+ years and have an extensive collection. Why would you have someone that doesn't know what FS, ER or FR is??? To someone with over 40 years of collecting experience. Stay away is my advice. I will be doing business elsewhere. Caveat emptor!
just received my first order. coins were well packed and all coins were as advertised. order arrived late but that was not bolds problem. bolds prices were very compeitive and i will be ordering again.
Been doing business with JM for years without issue until recently. In the last few orders I've made with them the packing and shipping has been inconsistent and poorly done. Coins have arrived strewn about and scratched, shipping boxes poorly taped, tunes of coins not having enough styrofoam to make the coins tight inside and coins arriving damaged that way. I had an order switched in a bait and switch sort of way. I ordered silver rounds with certificate of authenticity and sealed in a blister pack, being switched to plain coins in a tube. Another order stated with COA, and arrived without it, when I called they said their website was incorrect both times.
After going through the process of giving them personal info, military proof etc.. I placed an order, 2 days later I was told that my order was cancelled. I then had to wait 3 days to talk to someone who told me to call an 866 # and wanted more personal information. This guy sounded like he was talking our of his basement. Eventually I did receive my money back and used the same card with another dealer (SD Bullion) with no hassle. They have superb packaging and great customer service. Ret. Chief Master Sgt/USAF
Smooth experience and accommodating. Placed several large orders. All shipped smoothly and securely. Had problem on my end with one, having to send another check and they were accommodating. Lowest price on what I got among all the major dealers. I bought years ago as well and everything was packed well, especially the airtites. I wouldn't hesitate buying again.
Purchased some pandas and they gave me all same year. However some of them were in poor condition. Hence, I've requested a return just for those tarnished coins or refund my money. They did neither. They sent back same year coins. Never reply to my email requests. Worst customer service.
I have made 4 orders with SD Bullion for a total of $2,137
This included a Sigma Metalytics macine on one of the orders. - I have always received the product exactly as expected. Shipping times have been as quick as 1 week, and as long as 16 days. - They will often have the lowest prices on certain items, and on others they will not, so always look at all your options. Also remember that price is not everything - sometimes it is worth a few dollars more to receive a service level that meets your expectations. - I plan to continue to do business with them.
My experience with them was terrible. I ordered a variety of 1 oz gold coins. At the time of my order they advertised shipping as 3-5 days after payment cleared. Long story short I waited almost 6 weeks after my payment cleared to finally receive my order. I contacted them multiple times about the delay, and all they had was a different excuse every time, would promise it was about to ship, then it didn't. When I asked why I got a new excuse. I'm done with SD Bullion, as I get much better service from JM Bullion, APMEX, Bullion Exchange, SilverGoldBull, etc. I'd give zero stars if I could.
Love my purchases from SDBullion. the $99 free shipping has kept me coming back and The customer service has been Great! Thank you very much! Go SDBullion!
Jonathan has been excellent EVERY SINGLE TIME, I've purchased from him, price, speed of delivery, I have this as my number 1 place to buy precious Metals.Grade A+
Go check the BBB for complaints against Money Metals in Eagle Idaho. Its pretty self explanatory. I will give a few words of caution when buying from money metals. The process of purchasing a larger quantity of precious metals is more trouble than it is worth. If you purchase more than $1000 from them you have to pay by check. I purchased physical metal from them 3 weeks ago and they still have not posted either of the 2 checks I sent. After the first check went "missing" I offered to pay via ACH. I was told by Clint and Michelle that they would not accept ACH because it would be fraudulent and is against there policy. They will make NO exception for any payment issue. I willingly gave them personal information to verify that I am who I say I am and they still refused to take payment via ACH.
This was my first time purchasing from BGASC and everyone went perfect. Made my purchase. Mailed them a check. They notified me when the check arrived. Gave it 2 days to clear and they mailed my purchase right away. I would not hesitate to buy from them again.
Have made more purchases from SD than any other dealer since I started stacking earlier this year (not a long track record, I admit) and their prices have always been good, shipping is fast, well packaged and discreet (shipper name is SD Bearing Supply). Made one purchase with a bank wire, not knowing my bank was by appointment only because of the pandemic and customer service was very friendly and quick letting me change my payment method. If I ever have a bad experience like some reviews say I'll change my review but they've been great to me so far.
Kept getting run around on shipping my Gold. Waited 5 days after placing order and they finally refunded my money. I do not think they had the gold in stock as they said they did. Beware.
I have ordered more than a dozen times from BOLD and have been pleased with their service every time. They have a great selection of the coins I am looking for and their prices are always competitive.
They lied to me about a coin price they told me they retailed at 179.00when I looked at their website they retailed it 129.00. I will never do business with him again thank his name was Jake
APMEX has the highest standards in the industry - when I order, I know my product will be of the highest quality and shipped discreetly and in a timely manner. I will order again and again from APMEX. Confidence is paramount when buying gold and silver.
Texas Precious Metals is the worst bullion dealer that I have ever bought silver from. The product came stained, scratched and dirty. Customer service was terrible! Texas Precious Metals didn't care that they had sent me a Sub-Par product. I will NEVER buy silver from them again!!!!
Four orders completed. Another in process. No problems so far. Lots and lots of inventory items that smaller dealers will probably not have (Like pre 1933 gold dollars) Not always the cheapest but often they are. Definitely worth checking their prices every time you shop.
Monster Box Silver Eagles arrived quickly even though I bought during a market dip. Price of silver went up but the order was sent after money cleared. I keep hearing about dealers how cancel orders if market goes up after order. This dealer did not do that for my order. Also, at the time it was the cheapest option which was nice. The reviews on this dealer seem to be legit too, I like that they care about their reputation by responding too all rankings on other sites.
They may state that they have free shipping over $50, but the bill states that PAYPAL transaction charged me $2.99 on the last 2 orders i placed. So plan to add $2.99 to their advertised price. i called and asked about it and the woman said she didn't know anything about Paypal charging me any money.
Using since 2015 or so, probably 20k spent ez with them. Good prices, and if you hunt the site, there is ALWAYS a super low price to spot deal, and it will not be in the ON SALE bin. 7$ over spot 20 franc, something. The packing is top shelf. Every time. Usually get better than describer if not buying new items. The cust service by email is not what it once was, for sure... lil slippin' there.
Bill
They shorted me on the cloth sacks many pieces were supposed to come with, and customer service only agreed to sending some, which is really lame and petty for an order this size. Beyond this, the packaging showed absolutely no concern for how I would reveive my items. Numerous certificates for collectable 1oz and 5 oz art rounds were trashed, crumbled up and floating by themselves in the box, many bars and rounds and coins were dinged and scratched, since bulk items were dumped loosely in bags. I do not recommend them, and have since personally moved my business to numerous other dealers, since they didn't appreciate the many thousands I spent with them. I had unfortunately already placed a second order before receiving my first, but won't make a mistake giving them business again. Fwiw, Provident is owned by the same people, so won't order from them either.
They falsely advertise that they have the lowest prices guaranteed, but never have any for sale or that they have is in stock. In other words they're showing prices from months, maybe years ago but not anything that is actually for sale in present time. It's a lie and accept it.
This coin dealer is taking forever to ship it out. I'm not sure if they'll even want to ship the item. I have paid for my gold coins over two and a half weeks ago and still have not received for items. Every time I call to check on status of your order, they will tell you the sale rep is not available to answer your questions. They promise that someone will call you back but they never did. Sale rep also pressures to sell you overprice rare coins. All they care is taking your money. Customer service is horrible. Stay away.
I purchased several coins from Universal stopped buying due to the pressure sales pitch they give you as in this coin want last long so you need to buy it now. They would not give time to do any research for yourself, being new to this coin collecting I fell for their sales pitch. Now I need to sell and ask for a sell price and they offered to give me about a 30% loss in the coins I purchased
It just blows my mind that this company can take a portion of your hard earned money and retirement and feel good about it
Do not recommend this company for an IRA INVESTMENT COMPANY
Tried to change shopping cart from an incorrect entry for product. It would not let me. Tried to change quantity on cart and did not update. Tried to log out and it would not allow me top log out. Terrible website functionality. They lost me as a customer before I even began as a new customer.
I've placed five separate orders from GSM, all for their walking liberty designs which look great in my opinion and I've never had an issue. When they have sales the prices are some of the best, but their normal prices are typically higher than some other dealers. Best place for fractional silver that I've found.
Bars came scratched badly. I emailed and sent pictures immediately. To hey replied saying they’d get back to me. They never did so I emailed them again and they ignore my emails
What I saw online is what I bought and what I received; 3 - 1oz generic silver rounds. Their generic rounds are among the best prices I've found online. Thus, decided to purchase something else, a "2020 1oz Austrian Silver Philharmonic" that I found reasonably priced then, compared with other online dealers. However, had not received package tracking info 11 days after and contacted them (didn't happen with prior purchase). They responded almost immediately by email and phone call with the tracking info and provided an explanation for the delay that I found convincing and that in fact was an exceptional circumstance. Would buy from the again when present volatile market prices stabilize a bit.
Purchased a 10 oz silver bar "Silver Gold Bull Silver Bar" at spot deal. Very nice quality. The purchasing was very easy and received it fast. Ended up buying 10 additional 1oz generic rounds.
Jonathan is VERY knowledgeable of precious metals and tried his best and accomplished my questions and inquiries, prices ARE the best(and I've searched) and the speed to my front door is unmatched w/other companies I've dealt with!
5 Star in my opinion, and won't buy anywhere else!
I've bought from APMEX five times, and haven't had any problems. They may not be the cheapest; however, when I can't find what I'm looking for somewhere else I usually end up at APMEX.
I ordered a certfied 1 oz gold eagle along with a silver eagle from this firm. My credit card company called to verify the order as they were managing possible frauds. The vendor called right after saying card had been declined. I told them of my conversation and card company would honor he purchase. Within a few weeks the items, very nice I might add, arrived. Thjey made a couple of attempts to sell other items, which I feel anyone should expect in such a transaction. I would gladly recommend this firm.
I've purchased graded coins from Pinehurst on multiple occasions. One was an exchange - no hassle/ fuss exchange. Other purchases were great experiences too.
👍🏾👍🏾
apmex bailed on a deal to sell after the price went up. they held my money for month then finally returned it. i guess i should be greatful they only reneged on the deal.
They have the lowest bullion prices listed on findbullionprices.com but when you click through their link they limit one to one coin. What a joke! If this is how they market I wouldn't trust them at all. It's the classic bait and switch.
I have had many orders with Universal Coin and have always been happy with them. They are usually the lowest priced dealer I have found on the internet. I like the fact that all of the coins I have received from them have come in capsules. Also, they package all the coins very securely. I'll continue to order from Universal Coin as often as I can afford to.
I love how they customize the bullion boxes. Now I have a good mix of international gold and silver coins in my collection. Plus, getting the box was so easy. I subscribed just last month using a cheque and the package came as scheduled. Really good for me 'coz my kids don't allow me to go out because of the Rona. Try it, people. Easy legit investment.
I've been purchasing from SD Bullion for more than four years now. I have loved my dealings with them. They always offer the lowest prices on the bullion products that I like to purchase and stack. Plus they helped guide me on setting up a gold ira so now I'm out of the rigged stock market.
Been purchasing from Monument for several months now. They have the best deals I could find and better inventory than the online dealers I've purchased from in the past. I would highly recommend them
I used to do business with SD with no problem. That is until I by mistake clicked "money order" instead of ACH. The two options are very easy to confuse as they are right next to each other. Unfortunately, I did not notice until I had already place my order, after I placed it I noticed my mistake and immediately placed the correct order. Now SD is holding my payment hostage and is claiming I must pay $40 for cancellation fee + $300 for market loss, even though I contacted them immediately after I realized what I had done. So no gold and no money. The CS representative is rude and angry, she threatened to sue me and ruin my credit. DONT DO BUSINESS WITH THEM.
Stressful experience. Placed order online and sent check with tracking. No answered emails or calls for 7 weeks. Check was not cash so I stopped payment. When I did hear from them they said the order was canceled due to non-payment.
I purchased one 10 ozt generic bar, three 1 ozt generic bars, three 1 ozt generic rounds, and one 2020 philharmonic. The bars were in original plastic. The rounds and philharmonic were all in capsules. They were all well packaged and arrived with no issues.
We are very pleased with the 1 oz Silver Bullion bars that we purchased thru Money Metals Exchange. We did our shopping to ensure they were reputable and they go to great lengths to ensure it is REAL Silver, not fake, one of our key concerns in this time of crisis (April & May 2020) where many businesses are scrambling for product and may take any bars they can find to make their premium on what could be junk. We are very pleased to have made a 2nd purchase as a result. They do take their time to ensure the transaction is legitimate, while locking in the price at the time of transaction. We were looking for product for physical possession in spendable units. Bars are nicely wrapped in sealed plastic packages, groups of 5 or 10 bars) This is not for immediate turn around for a profit. Please note that they logically make the transaction final in order to lock the price. They must make a profit to remain in business and part of that is avoiding getting taken by false transactions. We need access to such fine people to do business with. We verified that other places do not even have product to offer that charge only pennies less for the entire transaction, well within the daily fluctuation in price. (Great price but on Unobtainium). Thank you Money Metals Exchange for granting us the peace of mind that we need to proceed forward with our investment plans which have been years in preparation. Also, it was exciting and comforting to track the package in the USPS mail as it traveled from Idaho.
Sorry to have to protect ID with our email address which we use to shield from scams. MMX is NOT a scam. Public posting with emails can get lots of bad responses.
Ordered a pre sale of 20 rounds and a kilo bar of silver for a great price. Shipping was around 20$ so I add a dollar per round and it was still less than ordering from a free shipping seller. So I would say if you are going to buy 20+ oz. Of silver. Buy through them...
Used to buy from these guys, maybe their bullion prices are fair but their certified coins especially $2.5 gold Indians are hyped at extremely high mark ups. Deceptive pushy dealers always hype the PCGS guide but they neglect to tell you that this is the retail price. Gold tripled in value and when I tried to sell back what I had bought from them I barely broke even. Be careful doing business with these guys especially if your new to collecting like I was in 2006
I ordered their 1lb paydirt with a guaranteed gram. They give you the option to add extra gold and even pick the size of your gold! Shipping was fast, customer service was excellent and the product was high quality! Nothing about this company was a bad experience. If you question the purity of their product, check out their youtube channel and get your questions answered. This is a good company!
I purchased five of the 2020 2 oz Canadian Kraken Silver Coin (BU) with five CoinSafe coin capsules. I ordered over the weekend and the package arrived today (Wednesday) with no issues. The coins were each in a mylar flip and plastic bagged. All of them were together were bubble rapped. I am very happy with the whole transaction.
I ordered their 5 oz and 10 oz poured silver bars on two separate orders and service and shipping was excellent! Both orders were placed on a separate Friday and I received the packages on the Monday after that weekend! Fast! Their poured silver bars are exceptional and I weigh each one. Their bars are always a decent amount over their weight! I got a 5 oz bar that weighs 5.095 oz!
I would consider buying something from this establishment, but a $1000 minimum order is ridiculous. Then to top it off, you will pay shipping until you reach a $5000 threshold.
How do they even stay in business? Their inventory is weak and their prices aren't seductive enough to even spend $1000.
Purchased Silver American Eagles and paid via Pay Pal. Got a great deal just before they raised premiums to insane levels. They said it was a 15 day delay so I waited and waited. I emailed them and they said that pay pal had a problem. I called Pay pal and they said the money was sent immediatley and SDBullion was not claiming it. I emailed SdBullion back and told them pay pal said they had to claim the payment. Today I noticed they cancelled my order so I called them and and tried to explain it. They said they looked at everything and he IS NOT going over it again. I ask if they would reorder it at the locked in price we BOTH agreed to and they said no. I can reorder if I like at todays price. He kept insisting I was wrong and they would not do that for a couple dollars and saying he is not going over it again. Then he got Pissed off at me I guess because he hung up on me. You earned this rating. I hope everyone reads it !!!!!
I ordered their 10 oz bar spot deal. Was a very easy order and great overall experience. Theiir silver gold bull bar is one of best 10 ounce bars ive ever seen. I do recommend them among my top 5 online dealers .
Ordered $10 Face Silver Dimes. Good product, price, shipping and service, highly recommended. Received a very nice mix of coins some circulated.
Great overall experience from start to finish. Thanks again!!
I have ordered a few times from Monarch. They don't have a large inventory of diverse products, but that is not really their thing. They deal with specialty items and the pieces I bought are nice. The price was decent for being high relief silver. Shipping price was acceptable. Since I paid by check, I knew that there would be a wait just like any other company. I received my items fairly quick considering the condition of the so-called "pandemic" (Covid-19).
They also replied to emails fairly quick. I didn't experience any problems.
I ordered the kit that contains three 1 oz rounds, one 1/2 oz round, and five 1/10 oz rounds. they were supposed to be in uncirculated condition. some of the rounds had dents on them and the shipping bag was also ripped wide open on top. they need to send product as described and only in adequate packaging!!!
Just received my package today. 9 coins total. 1 was a proof in its own box. Okay. The other 8 were not proofs and were dumped into a box almost as large as a shoe box, very little packaging, and they all fell out of the cheap plastic slips. 8 loose coins in a shoe box. NOT the way to do business. I don’t care if shipping was free. Only good thing I’ll say is I actually received what I ordered, even if it was beat up.
Placed my second order in the middle of the Covid shut-down, and the processing time was a bit longer than normal, but I have my Royal Canadian Mint bars in hand 2 days after they shipped. Excellent dealer. I will continue to order from Monument Metals.
DO NOT BUY FROM GMR GOLD! GMR Gold does not live up to what they sell you online. They also are very unorganized and called me 5 times in 2 weeks to continuously tell me that they cannot full I’ll my order and kept trying to up sell me. Do not try and use this business.
Yes I do! I purchased some 90% Silver at a very, very good price! Silver Gold Bull can not be beat when it comes to service and price!! I even got the coins that I wanted to have ....Lucky me!
I purchased $2600 worth of silver before the price bottomed out they charged my credit card and it went through, but never received the order and when I fot a reply 3 weeks later the said that they have canceled my order but still have not received any money back on my account. This is extremely frustrating, the least they could have done is told me that 2 and a half week ago.
I was in a situation where I needed to speak with someone for guidance and needed a quick turnaround on shipping. I dont buy bullion on a regular bases and I was spending a sizeable amount by my standards, I did not want to take chances. I called a few other dealers who were less than helpful or could not accomodate my needs. However, Monument was great! They took the time to help me and called me back with updates. Everything arrived exactly as promised and for a very fair price. Since then I've placed 2 additional orders and have been very pleased.
I purchased several coins from Universal. It was my first purchase from them...but it Will Not Be The Last. I found them professional, friendly and truthful and my order was completed and received in perfect condition in a short period of time.
Outstanding level of Quality products that are very often below other brokers. I have always been very happy with the speed my orders are shipped and the outstanding quality of the bullion I purchased. All Star Company here!
I bought silver ounces from them several times. Never again as the last time I ordered I was in Arizona for the winter and my home is in Michigan. They said coins had to be shipped to address of card used. So I waited til I was to go home and what did they do but send coins to my winter address after I had left. Stupid for them to do. Fortunately my daughter was able to get package for me. Never buy from these idiots again. Other good dealers to buy from and better prices.
Had a little trouble ordering on there website so I called in the order. Very friendly and professional. Quick shipping and products were well packaged. Will be placing more orders in the future.
I'm incredibly unhappy with my experience with GMR Gold. Their customer service is absolutely horrible. I have called several times during operating hours, left voicemails with all required information to be able to get ahold of me as well as with a reason and received no return call. I even had a detailed chat with them over Instagram with problems with my account and not being able to reset my password and they showed no interest. I was then asked to give them my number and they would call me, received no such phone call. I will be disputing all charges from GMR.
I pre-ordered 6 Silver Eagles from them at only $1.95 over spot. I wasn't sure what to expect. The coins arrived in plastic capsules fresh from the mint tubes. Everything was packed well and discreet. Shipping was included. I was pleasantly surprised. I would definitely order from them again if the price was right.
I have ordered from them several times, mostly on ebay. I always got just what I ordered and promptly. Nice 2X2 holders too for individual coins. No problems at all. Maybe I'm jus lucky, but I've had no trouble with any of the bullion dealers on ebay.
Keep in mind that these guys operate in a bit different fashion - they are not a retails shop and the people who help you are not traditional retail oriented folks - I find them to be very direct - straightforward. they are not chatty. Yes - they want to drive people to thier website - that is part of thier business model.
they helped me understand that thier is a big market in counterfeit Morgan Silver dollars.
I give them thumbs up.
Ive been ordering from MCM for 7 years and Ive never had a problem. The quality of their products are very dependable and reliable. As a collector and a stacker, I like the cheap deals too, but I don’t mind paying a premium as long as the quality is there. MCM always delivers quality products in a timely fashion and are included in my top 3 sellers.
This time they notified me of shipment 29 days after cashing my check.
Did not answer emails, voicemails during that time.
All phone lines are being forwarded to a cell phone.
I have had at least seven purchases the final quarter of 2019. Their 'generic' rounds have been the LOWEST delivered price, by far, than all their competitors. Items I have received have been newly-minted Buffalo 1 oz .999 rounds, and they are uncirculated. Packing and shipping are perfect. I love their aggressive pricing, and will continue to buy as long as they are the lowest delivered price.
I've used these guys for several 100 oz transactions with very good luck. The items have come as described, if not in better condition. They are very fast is processing orders, often same day.
Stay away. Two weeks to deposit my check. Eight days later and my account still reads “payment pending”.
Never answers phone. Not answering voicemails or emails.
I had never heard of Univeral Coin before finding them on this site. I have since placed several orders with them, each based on them being the lowest priced for what I was buying. I received what I ordered in a timely manner as expected. No concerns and no issues.
I have placed a couple orders w/ GMR now- always good products, prices in line with other dealers- pleased with the variety & updates thru shipping process- overall good experience & will continue to buy with them!
I have purchased products from Silver Gold Bull many times and all of my experiences have always been great. The bullion I have received is in great shape. The packaging is more than enough to withstand USPS abuse and delivery time is reasonable. There DEAL section has a great selection of gold and silver at some of the best prices over (or at) spot.
This dealer is the most uncooperative company I have ever tried to deal with. I requested to have my account closed once before over three excuses dealing with the same Debit card I started using to purchase from them. I attempted to use them again, and now they acuse me of using a Debit card with a high-security risk. I hope they don't call my banker. They won't like what he would tell them. It's almost amounting to calling me a fraud for using the same debit card I buy groceries with. And I resent it.
I placed an order with them for a special they were running. They advertised a Gold Eagle at $17 premium over spot.
Not only didn't I get their offered price but they charged me 4% for buying it with my credit card.
Though the terms were buried in their fine print, I feel that their offer was very deceptive.
I love APMEX for their great selection and extremely fast processing & shipping. I recently ordered a premium silver set believing it was a good value. I later decided to search the site and calculate each piece separately and discovered I could have saved 90 dollars!
The only option I had was to return the set and lose 50.00 on the return. I contacted them and received a 20.00 credit. Lesson learned.
I ordered some bullion from this company and everything worked out fine. You only really get to know a company when you have a problem, so this is not a blanket endorsement.
First order with Monarch precious metals. I ordered online and sent my check the same day after waiting two weeks I called to find out the status of the order. I called and left a message. Wait of the day then called on two successive days. And didn't receive a call back until the next week. Everything worked out and I ended up getting my products.
Then I made a somewhat larger order about $1,700. After 3 weeks I called and left two messages on successive days. I didn't receive a return call. Monarch emailed me and said that they never received my check.
The envelope was stamped clearly with my return address. The check was rapped in a sheet of notebook paper with my return address stamped on it along with the purchase number. Obviously my address is on the check and the purchase number was written clearly in the notes section on the check.
I never received the check back. It cost me $40 to stop it.
I don't believe for a second that the check was lost in the mail. I believe Monarch precious metals sold me metals they didn't have. Then they threw my check in the trash. Completely untrustworthy. And non-responsive. Close to criminal never do business with these people.
I have ordered from Golden Eagle Coins many times over the past few years and have always been happy with the results. Great prices on sales items and good pricing the rest of the time. Free shipping makes things even better.
I have made multiple purchases with SD bullion and for the most part I have been pleased. However, my last order was a different experience. I was not pleased with some coins that I received which is no big deal. However, the return experience was not impressive. I had to pay the shipping and a restocking fee to return the coins because they could not exchange them. If the coins had be listed as cull or damaged I could understand paying for the return. However, the description of the coins said BU. SD says they believe in doing business the old fashion way with industry-top customer service. Unfortunately, I did not get this feeling in my first experience with their customer service.
One of my go-to online dealers. They have some of the best sale prices out there. You have to be fast sometimes to get in on the sales because they will sell out. Shipping and customer service are good as well.
Pros: Very large selection, fast shipping, good customer service.
Cons: Higher premiums compared to other online dealers, most sale prices are just ok.
Really the only reason why I ever buy on APMEX is because all the other dealers don't have what I'm looking for. APMEX is seldom the lowest price dealer. However, they make up for it with selection and customer service.
Agree with lowballing. They'll only buy silver rounds at regular price (spot minus 25 cents) if they resell them, which means very few. Otherwise, they try buying silver rounds as "generic" scrap, paying more than a dollar an ounce less, supposedly because they're going to melt them. C'mon - Kitco just happens to sell generic groups (grab bags) of silver rounds - so... perhaps they're playing the game of buying nice rounds for lowball prices, then selling them at high markups?? I ended up not selling my rounds - I can sell on eBay and keep that dollar an ounce for myself, even after all fees - and I denied Kitco the opportunity to make a larger profit than they deserve.
Among many very good and competitive online precious metals dealers, Texas Precious Metals distinguishes itself by offering the option to place a limit order. Say, the spot price of gold is $1,290, but you anticipate lower gold prices of $1,270. You can place a limit order for your favorite gold coin at spot of $1,270 plus a specific coin dependent premium. If the spot price does not reach your expected price of $1,270 within a specified period (say one month), the limit order expires without any expense to you. However, if the spot price does reach indeed $1,270, then your order is executed and you will have to send a check to for the executed order. This is a very sophisticated tool which allows the buyer to buy precious metals at lower than prevailing prices. The beauty of this order is that your limit order will be executed even if the gold price drops to $1,270 only for a few seconds or minutes.
I ordered from them on eBay a while back and realized they was in Pinehurst so I went to their shop location and was personally treated badly, like they didn't want my business, giving I was dressed very casual since it was my day off, but one of them even made a comment to not to come into the store and that they have a website that I could order from, like NO if I want to look at the potential items I intend to purchase first hand I will!
Very rude even tho I had purchased a pure gold coin in the store.
I do not recommend giving them your business as they do indeed judge a book by it's cover.
I ended up just giving the coins I purchased from them away as I didn't want anything to do with them.
Hopefully, things have changed since I was last there but I doubt it, so I'm now leaving my personal experience here.
The best in business in my opinion ! I highly recommend MCM I have ordered 99% of my silver stack through them and I always receive it in 2-3 days I have never not once had any issue at all it’s surprising to hear that others have had issues with them ! I always order off their eBay page and they ship the same day every time . I will continue to buy from them . I just bought from provident and it took 2-3 days to ship and a week to be delivered I will be going back to mcm and I just wanted to see what it was like ordering from provident
I have purchased many times from bold precious metals , I find they have a good inventory and competitive prices. When you call they are very friendly and helpful. I would recommend them to anyone interested in Precious Metals.
Had concerns when I could not track my order. The CEO promptly replied to my email and even followed up by checking with the local postal office. Just turned out to be a tracking issue. Received the package a few days later. It was packed very well and I was very happy about the quality of the coins. Even more so, I was impressed by their exemplary customer service and how they value their customer. I will definitely purchase from them again.
Avoid!!! I placed an order on 05 March 19 and received an email on 06 March 19 saying my order has shipped.
I have been watching the USPS information and it is still showing pre-shipment as of 19 March 2019. My bank account was charged on 06 March 19. They also will not respond to the inquiry about what is going on. Have requested refund with no response.
100% Avoid find a better dealer this company is a joke. No customer service, no response, items have not been shipped but my account has been charged.
Its 15 Days later and still no response.
AVOID AVOID AVOID AVOID!!!!!!!! Best advice I can give you AVOID!!!
Decent selection but I am still waiting to find a deal worth buying. I wanted to do a test buy as I do with all new business suppliers But I kept halting the process due to their uninviting pricing.
The biggest problem I have with Kitco is that they try so hard to put up a false image of giving a crap when all they really want to do is drain you pocketbook. Check their buyback prices, lowballing takes on a whole new meaning with Kitco. Somebody take this trash company to the curb already.
Get the job done but they tend to run high on their sticker price. Still a trustworthy outfit who I would use again depending on the deal. Shipping is slow as molasses
Ugly people working here. Just the very gum stuck to the bottom of my shoe type individuals. Do I get my shipments? Yes, eventually...they are in no hurry that is for sure. With coin dealers like this it is no wonder Their state enacted such stern rules covering coin dealers. My advice? Stay very far away.
The good:
Highly competitive purchasing prices. Items arrive quickly and without incident. I have ordered about 50k worth of precious metals from them without any significant issues. They are my go to broker.
The bad:
Call in customer service reps need a refresher in customer relations in a big way. Buy back pricing is scandalously low. Sell elsewhere.
The Ugly:
Ugly truth is that all the brokerages I have attempted to do business with are significantly worse. Is BE perfect? Nope but in a sea of ugly they are a competent rock hold on to.
Ya gotta say no complaints in my dealings with them though to be honest that has been limited. However I clearly remember being highly pleased with the services rendered and that says a lot.
All around really a good place to do business with. Good attitude, fair pricing and good business practices. Not perfect but very good. I am made to feel like a customer here not just a walking stack of money to be grabbed.
Horrible in just about every way. The only good thing I have to say is they have always delivered the product in a reasonable time frame. Not fast but reasonable. Other then that? Rude, smug, way overpriced and all around just distasteful individuals.
This Brokerage has steadily declined in customer service and purchasing value. I really have nothing good to say about this business anymore. This is one customer who through after repeated experiences with their substandard practices has just walked away. Better deals to be had elsewhere anyway.
Ordered from them because they had a good price on 1 gram gold bars and offered free shipping with $75 purchase.
The good:
Most of their prices seem in line with other dealers. Not really great, but average.
The bad:
When placing my order and paying via PayPal there was some sort of hiccup in their checkout process that required me to put everything through a second time. I was only charged once and received a confirmation email after the order went through.
A week later I still hadn't gotten a tracking number or shipping notice. I inquired in their "chat bot" on their site and didn't get a response and also tried their "contact us" form. A day later I replied to the order confirmation email and received a response that stated:
"Your order will ship early next week. We allow ourselves 7-10 Business days to ship, although it typically never takes that long. "
My order finally shipped on the 10th business day after the order was placed.
Every other major dealer ships next business day when paying via PayPal or credit card, so this is not only strange, but a bit disappointing.
Overall, unless they have some incredible deal, this will be my last purchase with them.
I have orderd from Monument Metals several times. They ship the same day when paying with credit card. Packages always seem to arrive within 2 days. Customer service is second to none. Monument Metals has quickly become my "go to" dealer.
As always, APMEX delivers. They are usually not the cheapest when it comes to the most common stuff but they are reliable and have an amazing product selection. Lately I've been ordering 20 Franc gold coins from their eBay store for less than the cash price most other dealers are selling them for, including APMEX's own website.
They usually have good deals on generic rounds. Usually only a few cents more per round than SD but Golden Eagle Coin includes free shipping with $100 purchase. So even though the rounds are slightly more expensive I can still order smaller quantities and not have to pay for shipping. Each time I've ordered from them the items arrive quick via priority mail.
I bought the spot price deal on found here. Paid a little more for using Paypal. Shipping seemed slower than some other dealers but it is a very cool looking bar. I will probably order from them again if they have good deals.
Have made several purchases with JMB, and they are the best in my opinion. Best prices, best shipping time, and packaging quality. I've even sold some to them with great results & pricing.
I ordered a dozen generic rounds because the price was right and they offered free shipping. It took a couple of days for the rounds to ship but they were shipped priority mail. Signature required but that was fine for me. Overall I'm very happy buying from Golden Eagle Coin. Their prices are decent and the free shipping is a bonus.
I ordered 10 oz stackable rounds from their ebay store and paid with Paypal. The rounds showed up about a week or so later. Shipping time seemed average. Overall pleased as the price was hard to beat.
Finally pulled the trigger on their 10 generic rounds silver at spot price deal. Spot price was down so I thought it would be the right time.
Monument Metals did not disappoint. The rounds I received were new buffalo rounds manufactured by Republic Metals Corp (RMC).
Package arrived two or three days after the order was placed. The rounds were packed in standard coin flips. Then wrapped tightly in a taped padded envelope. Then the envelope was folded tightly and placed into a small cardboard box.
Overall good experience and I will order from them again.
BEWARE unethical seller. This is the second time they have cancelled my Ebay order when the cost of gold/silver has gone up after my purchase. Then they held my money for 5 days before refunding. Obviously, they should not be offering a product at a price they are unwilling to honor.
I recently purchased two RMC 10 oz silver bars from WCD at a great price. I paid using their e-check function. It was a very smooth process. I've read reviews elsewhere that complain about the "slowness" of receiving their orders. i have to say that WCD's shipping time frame seems to be about average for bullion dealers when paying with e-check/check. I can't speak to WCD's delivery speed when paying with a credit card though.
In sum: great prices and accepts e-check. I will be buying from them again.
I found their spot price 10 oz bar deal on this site and thought it was too good to be true. About a week later the bar arrived and it is one of the coolest pieces I have bought. Silver at spot.
I'm very pleased with GSM. I believe their Buffalo round is the best in the business. Well-struck and hallmarked. Their threshold for bank wire payment is (I think) the lowest at $1000. Very convenient. Packaging is top notch. Communication is excellent from order to delivery. Good selection of low mintage. Also, GSM gives an accurate spot price.
I ordered the money metals exchange starter kit. it arrived a few days later in a discrete padded envelope signature required. The first thing I noticed was that neither the return address nor anything on the outside of the package indicated that it was precious metals inside, which was a nice start. Inside the package was a lot of promotional and marketing materials about their precious metals IRAs, investor kits and other stuff along with a zip lock bag that contained what I really wanted. The zip lock contained 3 plastic flips. One had a 2014 Silver Eagle and a 2011 Maple Leaf. Another contained a 1 oz generic round and a 1/2 oz round. The third flip had the 5 1/10 oz rounds. The generic silver rounds were their own brand which was a bit of a surprise but they all tested as expected. It was a little more than buying 4 generic rounds but the Eagle, the Maple Leaf and the fractional pieces are worth the small premium. I think I paid around $72 with free shipping.
Placed an order for some 80% Canadian Junk silver when they had it for sale in their clearance section for spot price. It was my first time ordering from them. A few days later I got a phone call from them to verify my credit card information and shipping details. The order didn't ship for at least another week and took another 4 or 5 days to get delivered. From the time the order was placed until the coins were delivered was over two weeks. Aside from the shipping delays the order and customer service was ok. With the shipping delays on top of the shipping charges I'm not sure I'd order from them again unless it was something special.
Ordered some Mexican Gold Peso coins when they were running a special for $4.99 over melt per coin. Great deal. They shipped the same day. Package arrived two days later. Packed well and great customer service!