I've made several purchases and made plenty of extremely ignorant requests for information and have been totally pleased in every instance. I pay via ACH and the delay from the time of order through funds verification and then shipping has always been great. Every order takes about 20 minutes to unpack as Hero seems to make "bulletproof" a priority when packaging.GREAT COMPANY!!!
Terrible customer service and make you do all the leg work
Sales and quality were good. If you purchase from them prepare to be hounded with sales calls. They are high pressure insisting to pound you with what you NEED to be interested in and why you SHOULD buy.The calls started the first day of my first purchase. Immediately I informed them I wanted no calls from them.They assured me I would be taken off the call list...yet they continued. A call yesterday finally ended with me hanging up. If they continue I will pursue a legal route.
Best of the best!!!
My first order from Hero was delivered fast and 100% accurate. They had the best price on the product I was shopping for. Will definitely buy from Hero again.
Have made multiple purchases from HERO and have been nothing but delighted with the transaction end to end. Their selection is not as vast as the biggest online dealers but prices are always very competitive for what they do have. Shipping is done quickly and always arrives in a very reasonable time. Packaging is always done very very well.
This is a terrific company. All of my experiences with Hero Bullion have been very positive. Very competitive prices and good shipping practices. I will definitely buy from them again.