Mailing Address | 7301 Ranch Road 620 N Suite 155-194 Austin, TX 78726-4537 |
Phone | 866-454-BOLD |
Free Shipping | Yes |
Shipping Info | Free Shipping when you spend $199 or more |
Payment Methods | Credit Cards, Check/Money Order, eCheck, Wire Transfer, Paypal, |
BOLD Precious Metals is a reputable precious metals dealer based in the United States that specializes in providing a wide range of bullion coins, bars, and rounds to investors and collectors.
They provide coins and bars from various renowned mints around the world, including popular sovereign coins as well as highly collectible limited mintage offerings from specialty mints not available from many other dealers while striving to offer competitive premiums over spot prices.
Problem #1 - Buyer Beware - their support is operated out of a Foreign Call Center! The first couple of purchases went ok. The third time I made a purchase, for over $1100.00, they sent it to the Wrong Address and it got returned to them. They took absolutely NO Action to contact me about this (not even an email). When I finally called them to find out where my order was, I learned about their mistake. My subsequent attempts to resolve the matter with their foreign call center ended up with such confusing and obtuse responses from them that I finally told them to cancel my order and refund my money. It has now been OVER 2 MONTHS and I still don't have my money back! Numerous attempts to contact them for a status update have All Been Futile! I have recently notified the Texas Attorney General of this problem. We'll see if that gets a more positive response.
My Sunshine Mint kilo bars and my one-ounce random rounds were well-padded, carefully packed, and sent fairly quickly and discreetly Good Trade!
I Have ordered a decent amount from Bold, prices fair, average to slow shipping, the last 2 purchase orders (about 6 months apart) have been canceled 8 days after order, no reason. I emailed and tried to messaged them both times asking why ( maybe its on my end i could fix it) never heard anything.
On my third order and no issues. They tend to have lower premiums on select products. No issues with shipping or product quality.
They have quality and are fairly priced.
Great coins and service! Ordering more today
Bought a 1 oz gold bar from BOLD Precious Metals. The bar is perfect, though shipping was slower than I expected. Communication from the dealer was clear and helpful.