Slow shipping. Expect delays. They definitely do not prioritize shipping out their products. Most dealers will ship products as soon as payment clears. Don’t expect that same treatment from Bold
BOLD does it again without fail! The new Tudor Beast Bull of Clarence has just been released and as usual the good folk over at BOLD are crushing all the other online bullion dealers price!! From the 10 oz to the 2 oz, to the gold 1/4 coin to the 5 gram Geiger bar BOLD can not be overlooked.
Received my first order fine> Great rbuffal round at a good price. Ordered 20 more and they have been on delay for 3 weeks. They told me they would ship out in a message an that didn't happen. I was told I was top of the list and it would ship out this week. Just be honest you oversold inventory that wasn't in stock. Lying to customers is unacceptable. I also ordered a kilo bar a few days after i ordered the 20 rounds and I I got that last week. However the bar had ink all over it inside the plastic. Unacceptable. I had to scrub it with alcohol to clean it and it still has some ink in the pits on that back. The bar is also scraped on the top like someone drug it on the ground on purpose. Not sure what this place has going on over there but it's sketchy.
Excellent customer support from Bold Precious Metals. Fantastic product with a wide selection of bars and new releases coins. We are happy to have discovered Bold at that time. please work on Shipments and loading time of website.
I ordered a 1/4 ozt AGE. Arrived without incident. However, I was surprised because of the packaging. The coin was in a flip and the flip in a small envelope and the small enveloped in a padded envelope that would fit in the palm of my hand. Could have " fallen through the cracks " at USPS. Other online dealers ship the same coin to me in a heavily padded box ( 5"x 7"). I think the box is a better way to ship.
Overall good, quality coins were delivered. free shipping over 199. Every order I made went smoothly. Also, sometimes I have special requests, and the team was always helpful.
Overall excellent experience. Thank you