JM Bullion
About JM Bullion
| Mailing Address | 11700 Preston Road Ste 660153 Dallas, TX 75230 |
| Phone | (800) 276-6508 |
JM Bullion is an online retailer specializing in precious metals, established in 2011. Based in Dallas, Texas, the company has grown rapidly and has earned a strong reputation in the industry for its competitive pricing, extensive product selection, and reliable customer service.
Ownership and Reputation
JM Bullion was co-founded by Michael Wittmeyer, who served as CEO and has been recognized for his entrepreneurial achievements. The company was acquired by A-Mark Precious Metals, a significant player in the precious metals industry, further solidifying its position and resources.
JM Bullion is highly regarded in the market, holding an A+ rating from the Better Business Bureau (BBB). They have numerous positive reviews on platforms like Trustpilot and ConsumerAffairs, highlighting their reliability and customer satisfaction. Customers frequently praise their straightforward pricing, secure transactions, and efficient delivery services.
Product Pricing and Comparison to Other Dealers
JM Bullion is known for its competitive pricing, often offering products at lower premiums over spot prices compared to other dealers. They clearly list spot prices and premiums on their website, ensuring transparency. Payment options include ACH, wire transfers, credit cards, PayPal, and even cryptocurrencies like Bitcoin and Ethereum. Credit card and PayPal transactions carry higher fees, but these are standard across the industry.
Compared to competitors like APMEX, Provident Metals, and SD Bullion, JM Bullion holds its own with competitive pricing and a wide selection of products. They offer a variety of precious metals, including gold, silver, platinum, and palladium, as well as IRA-eligible options. Their buyback program and financing options through Collateral Finance Corp also provide added flexibility for investors.
Throughout its history, JM Bullion has prioritized customer satisfaction and transparency. They have placed a strong emphasis on providing exceptional customer service, knowledgeable assistance, and a user-friendly experience for their customers.
- Often lower premiums over spot prices.
- Wide Selection: Extensive range of gold, silver, platinum, and palladium products.
- Offers a silver at spot price deal.
- Customer Service: Generally positive reviews with responsive support.
- Buyback Program: Easy-to-use online tool for selling back metals.
- Payment Options: Accepts various payment methods, including cryptocurrencies.
- Security: Secure, insured shipping and storage options.
- Customer Support Hours: Limited to weekdays, which may be inconvenient for some.
- No Numismatic Coins: Focuses primarily on bullion, limiting options for collectors.
- U.S.-Only Shipping: Does not ship internationally, restricting access for non-U.S. residents.
Investing in gold bars from JM Bullion is advantageous due to their competitive pricing, transparency, and the broad selection of products that meet various investment needs. Their straightforward pricing with no hidden fees, coupled with strong security measures and reliable shipping, makes them a trustworthy choice for both new and experienced investors.
The company's commitment to quality, competitive pricing, and outstanding customer service has earned JM Bullion a strong reputation in the industry. They have established trust among their customer base and continue to be recognized as a leader in the precious metals retail space.
Throughout its history, JM Bullion has prioritized customer satisfaction and transparency. They have placed a strong emphasis on providing exceptional customer service, knowledgeable assistance, and a user-friendly experience for their customers.
The company's commitment to quality, competitive pricing, and outstanding customer service has earned JM Bullion a strong reputation in the industry. They have established trust among their customer base and continue to be recognized as a leader in the precious metals retail space.
JM Bullion Location
JM Bullion Recent Reviews
JM has great diversity and very occasionally has good pricing. They are the Cadillac along with Apmex on variety of products but rarely can compete with BE or Hero for pricing. They did have some decent Black Friday pricing, and I do check with them often to use as a comparison.
I ultimately canceled my order. Despite my payment clearing, a few days later there was no sign my order was close to shipping. They waived the cancelation fee, which I do regard as at least somewhat acknowledging there's an issue and taking responsibility. Despite being frustrated at first, I think many of the people purchasing these sorts of things are of the generation where they're used to sending things off in the mail and having things take a long time. I'd love to give JM another try someday, but we'd need to get on the same page first.
I was pleased with most of my order. However, part of it was a sub-par and broken bar. Support was responsive at first, but I was going to have to jump through hoops to get things resolved at extra costs and hassles to me. Your mileage may vary of course, but I’ve had my once-burned experience. I find it amazing that they even mailed me such a product. I'll eat that lesson and move on.
I had a slight issue with one of the coins in my order that was scratched, and the customer service team at JM Bullion was quick to resolve it. They were professional, courteous, and went above and beyond to make things right.
I have dealt with JM Bullion for many years and have ordered from them many times. JM Bullion has great service. They have a wide variety of products. Most importantly, JM Bullion does not require having a credit card on file to place an order. Many bullion dealers require having a credit card on file, which indicates a lack of trust in their clientele. I like having a relationship, such as that with JM Bullion, which does not require having a credit card on file. It shows they trust me as much as I trust them.
I had a package lost in the mail and JM Bullion did the right thing! Thanks for replacing my order!
Great website that gives both buy & sell prices. Very easy to deal with. I've bought & sold to JM Bullion and continue to do so.
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