Free Shipping | Yes |
Shipping Info | Free shipping on orders over $99, $7.77 shipping on other orders |
Mailing Address | Ottawa Lake, MI |
Phone | (800) 294-8732 |
Payment Methods | Credit Cards, Check/Money Order, eCheck, Wire Transfer, Paypal, Bitcoin, Bitcoin (via Bitpay) |
Ordered 50 coins. They sent me 48. Told me the mailman must have stole them. The two 25 coin tubes were totally sealed. Thank you SDBullion!
They falsely advertise that they have the lowest prices guaranteed, but never have any for sale or that they have is in stock. In other words they're showing prices from months, maybe years ago but not anything that is actually for sale in present time. It's a lie and accept it.
Great prices. Fast delivery
SD has been great. I am getting the best prices online there. They also ship faster than the other dealers I’ve dealt with.
I've made a few purchases with them. I've had no problems. They've had the best prices and ship fast. I'll buy more in the future here.
I've been purchasing from SD Bullion for more than four years now. I have loved my dealings with them. They always offer the lowest prices on the bullion products that I like to purchase and stack. Plus they helped guide me on setting up a gold ira so now I'm out of the rigged stock market.
I used to do business with SD with no problem. That is until I by mistake clicked "money order" instead of ACH. The two options are very easy to confuse as they are right next to each other. Unfortunately, I did not notice until I had already place my order, after I placed it I noticed my mistake and immediately placed the correct order. Now SD is holding my payment hostage and is claiming I must pay $40 for cancellation fee + $300 for market loss, even though I contacted them immediately after I realized what I had done. So no gold and no money. The CS representative is rude and angry, she threatened to sue me and ruin my credit. DONT DO BUSINESS WITH THEM.
Purchased Silver American Eagles and paid via Pay Pal. Got a great deal just before they raised premiums to insane levels. They said it was a 15 day delay so I waited and waited. I emailed them and they said that pay pal had a problem. I called Pay pal and they said the money was sent immediatley and SDBullion was not claiming it. I emailed SdBullion back and told them pay pal said they had to claim the payment. Today I noticed they cancelled my order so I called them and and tried to explain it. They said they looked at everything and he IS NOT going over it again. I ask if they would reorder it at the locked in price we BOTH agreed to and they said no. I can reorder if I like at todays price. He kept insisting I was wrong and they would not do that for a couple dollars and saying he is not going over it again. Then he got Pissed off at me I guess because he hung up on me. You earned this rating. I hope everyone reads it !!!!!
Have not had an issue even though they were busy as f..k. Always were courteous and a pleasure to do business with. Highly recommend. WWG1WGA
I purchased $2600 worth of silver before the price bottomed out they charged my credit card and it went through, but never received the order and when I fot a reply 3 weeks later the said that they have canceled my order but still have not received any money back on my account. This is extremely frustrating, the least they could have done is told me that 2 and a half week ago.
Very bad customer service. One of them actually cursed at me, flat out lied to me twice, and hung up on me. Smoking Lamp is Out on SD Bullion...
I have made several purchases and always with very good results. Silver gold and supplies. Absolutely no issues thus far.
I placed an order with them for a special they were running. They advertised a Gold Eagle at $17 premium over spot. Not only didn't I get their offered price but they charged me 4% for buying it with my credit card. Though the terms were buried in their fine print, I feel that their offer was very deceptive.
I ordered some bullion from this company and everything worked out fine. You only really get to know a company when you have a problem, so this is not a blanket endorsement.
I have made multiple purchases with SD bullion and for the most part I have been pleased. However, my last order was a different experience. I was not pleased with some coins that I received which is no big deal. However, the return experience was not impressive. I had to pay the shipping and a restocking fee to return the coins because they could not exchange them. If the coins had be listed as cull or damaged I could understand paying for the return. However, the description of the coins said BU. SD says they believe in doing business the old fashion way with industry-top customer service. Unfortunately, I did not get this feeling in my first experience with their customer service.
Actually a fairly decent brokerage. Interactions with them have been smooth and fair. I’ll purchase here again.