Monument Metals Dealer Information, Customer Reviews & Products
About Monument Metals
| Free Shipping | Yes |
| Shipping Info | Free shipping on orders over $199 |
| Mailing Address | 5100 Buckeyestown Pike Suite 250 Frederick, MD 21704 |
| Phone | 800-974-3121 |
| Payment Methods | Credit Cards, Check/Money Order, eCheck, Wire Transfer, Paypal, |
Established in 2014, Monument Metals stands out as a reliable and customer-focused precious metals dealer. With competitive pricing, a wide range of products, and positive customer reviews, it is a strong choice for investors looking to buy bullion or rare coins. The firm's owners are veterans of the numismatic and bullion business, with nearly three decades of combined industry experience.
Monument Metals prides itself in buying effectively, operating efficiently and maintaining low overhead which results is their ability to offer excellent pricing, often better than the largest online retailers or local coin shops. Their industry experience and connections allow them to deliver high-quality coin and bullion products at ultra-competitive prices.
Monument Metals offers a selection of bullion and semi-numismatic coins from different countries appealing to collectors and investors who appreciate the artistry and historical value of these coins plus the intrinsic value and diversification benefits of physical precious metal.
Additionally, Monument Metals provides a range of investment-grade bullion products, including gold, silver, platinum, and palladium, sourced from trusted and reputable mints and refineries.
Reputation
- Better Business Bureau (BBB): Monument Metals is accredited by the BBB with an A+ rating since 2017. This accreditation indicates a high level of trust and reliability in their business practices.
- Trustpilot: The company enjoys positive reviews on Trustpilot, with many customers praising their competitive pricing, excellent customer service, and secure shipping practices.
- Customer Satisfaction: Reviews consistently highlight the professionalism and efficiency of Monument Metals' customer service team. The company's commitment to customer satisfaction is a common theme across various review platforms.
Customer Reviews
- Customer Service: Many reviews highlight the responsive and helpful nature of the customer service team. Customers appreciate the secure packaging and the timely delivery of orders.
- Competitive Prices: The company’s pricing is frequently mentioned as a strong point, with many customers noting the value they receive for their investments.
- Customer Complaints: While the number of complaints is low, there have been occasional issues related to payment methods and order cancellations. These complaints have typically been resolved to the customer’s satisfaction.
Pricing
Monument Metals is noted for offering some of the most competitive prices in the market. Their prices are often lower compared to other dealers, making them an attractive option for both new and seasoned investors.
Products and Services
Monument Metals offers an extensive range of products and services, including:
- Bullion Products: Gold, silver, platinum, and palladium bars and coins from reputable mints worldwide, such as the American Eagle and Canadian Maple Leaf.
- Rare and Collectible Coins: A selection of pre-1933 U.S. gold coins, modern commemorative coins, and world coins.
- Precious Metals IRAs: Assistance with setting up self-directed IRAs that include gold, silver, platinum, and palladium, partnering with reputable custodians for secure storage and compliance with IRS regulations.
Most recent reviews that have been shared by Monument Metals customers
Ordered 20 type 2 ase also 4 1/4 age and i just received the order also there was a mailing problem with the postal system and my contact agent was Anna at Monument Metals and she did every thing she said she would do for me and then some Thanks Anna for the best Customer Service i have received all year at any of all the Big coin dealers so my coin co is Monument metals and hopefuuly Anna.
Monument Metals has been my go-to for precious metals for years now. Their service is top-notch, and the quality of the products is consistently excellent. Highly recommended!
Recently bought five 1 oz silver rounds at spot price from Monument Metals. To get free shipping, I added a few more rounds to my order. The next day I received tracking and the rounds arrived faster than I expected.
They are my go-to precious metals dealer! Fantastic pricing and shipping is quick and effortless. They have even helped correct an issue I had with something i received on two separate occasions and I am very satisfied with the resolution. They replied to my concerns within 24 hours. I trust them fully and recommend.
No doubt, Monument Metals is one of the top 3 precious metals dealers. Their customer service is very professional and they get my #1 rating. Billing, order processing, packaging and shipping are all done with efficiency. Their prices are always less than anyone for the types of gold and silver products I buy. These are some of the reasons I have been a repeat customer in the years since I first opened my account. As a seasoned investor in precious metals, Monument Metals easily earns a 5-star rating. Thank-you, Monument Metals. You're setting higher standards for the industry.
I purchased Silver Bars and they were on time, and fulfilled my highest expectations!
I've been ordering from a few different online dealers but none of them compare to Monument Metals Shipping Quality! Pricing is always 1st or 2nd best!! Thanks Monument Metals for going the extra mile.
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