| Free Shipping | Yes |
| Shipping Info | Free shipping on orders over $99 |
| Mailing Address | 5100 Buckeyestown Pike Suite 250 Frederick, MD 21704 |
| Phone | 800-974-3121 |
| Payment Methods | Credit Cards, Check/Money Order, eCheck, Wire Transfer, Paypal, |
Monument Metals is a family-owned business headquartered in Frederick, MD. The firm's owners are veterans of the numismatic and bullion business, with nearly three decades of combined industry experience. After trading exclusively in the wholesale end of the marketplace, the principals of Monument Metals began selling to the general public in 2014. We pride ourselves in buying effectively, operating efficiently and maintaining low overhead. The result is our ability to offer excellent pricing--almost always better than the largest online retailers or local coin shops. Our industry experience and connections allow us to deliver high-quality coin and bullion products at ultra-competitive prices.
Monument Metals Reviews
These reviews have been submitted by Monument Metals customers
I purchased 10 of the Scottsdale "Omnia" rounds. The package arrived well-packaged with no issues.
Placed my second order in the middle of the Covid shut-down, and the processing time was a bit longer than normal, but I have my Royal Canadian Mint bars in hand 2 days after they shipped. Excellent dealer. I will continue to order from Monument Metals.
I was in a situation where I needed to speak with someone for guidance and needed a quick turnaround on shipping. I dont buy bullion on a regular bases and I was spending a sizeable amount by my standards, I did not want to take chances. I called a few other dealers who were less than helpful or could not accomodate my needs. However, Monument was great! They took the time to help me and called me back with updates. Everything arrived exactly as promised and for a very fair price. Since then I've placed 2 additional orders and have been very pleased.
Had concerns when I could not track my order. The CEO promptly replied to my email and even followed up by checking with the local postal office. Just turned out to be a tracking issue. Received the package a few days later. It was packed very well and I was very happy about the quality of the coins. Even more so, I was impressed by their exemplary customer service and how they value their customer. I will definitely purchase from them again.
Avoid!!! I placed an order on 05 March 19 and received an email on 06 March 19 saying my order has shipped. I have been watching the USPS information and it is still showing pre-shipment as of 19 March 2019. My bank account was charged on 06 March 19. They also will not respond to the inquiry about what is going on. Have requested refund with no response. 100% Avoid find a better dealer this company is a joke. No customer service, no response, items have not been shipped but my account has been charged. Its 15 Days later and still no response. AVOID AVOID AVOID AVOID!!!!!!!! Best advice I can give you AVOID!!!
Great guy to work with here, prices are a bit steep but the customer service I have experienced is top notch.
All around really a good place to do business with. Good attitude, fair pricing and good business practices. Not perfect but very good. I am made to feel like a customer here not just a walking stack of money to be grabbed.
I have orderd from Monument Metals several times. They ship the same day when paying with credit card. Packages always seem to arrive within 2 days. Customer service is second to none. Monument Metals has quickly become my "go to" dealer.
Finally pulled the trigger on their 10 generic rounds silver at spot price deal. Spot price was down so I thought it would be the right time. Monument Metals did not disappoint. The rounds I received were new buffalo rounds manufactured by Republic Metals Corp (RMC). Package arrived two or three days after the order was placed. The rounds were packed in standard coin flips. Then wrapped tightly in a taped padded envelope. Then the envelope was folded tightly and placed into a small cardboard box. Overall good experience and I will order from them again.
Ordered some Mexican Gold Peso coins when they were running a special for $4.99 over melt per coin. Great deal. They shipped the same day. Package arrived two days later. Packed well and great customer service!
