Silver Gold Bull Customer Reviews
For investors, customer reviews serve as another source of information when making purchasing decisions by helping to gauge whether a particular bullion dealer aligns with their needs and preferences. While highly subjective, customer reviews can be helpful in understanding how online bullion dealers handle customer service, particularly when issues arise with regard to payment, shipping or delivery.
The reviews below have been submitted to us by Silver Gold Bull customers based on their individual experience and ordering with the company with the most recently shared reviews displayed first.
Silver Gold Bull Customers Reviews
The reviews below have been submitted by Silver Gold Bull customers.
It seems like this company is run by teenagers with no sense or customer service experience. You are treated like a number and not a customer that is spending thousands of dollars.
I recently purchased a few silver bars from Silver Gold Bull, and I couldn't be happier with my experience. The website is easy to navigate, and bought the 10 oz silver bar at spot price. My order arrived quickly and was securely packaged. The quality of the bars is top-notch. I'll definitely be a repeat customer.
Recently purchased a 10 oz silver bar at spot price from Silver Gold Bull and was pleasantly surprised by the deal. The free shipping was a bonus, and their customer service was prompt in handling my queries. Received my bar faster than expected. Will consider them again for future purchases.
Having purchased silver eagle coins from multiple dealers, I found SGB to be my go to dealer because of price and service. The packaging was very protective and the delivery was the fastest I've seen, leading to a more satisfying experience.
I took advantage of the 10 oz silver bar at spot price. The free shipping made it a great deal. The package arrived quickly and the bar is absolutely beautiful.
Very top line bullion dealer. I have purchased from Silver Gold Bull many times. They typically have a wide variety of products at lowest prices. Silver Gold Bull's service is impeccable. They fill orders very quickly and are very courteous.
Silver Gold Bull does not require having a credit card on file, which shows they trust their clientele to follow through on their orders. They trust their clientele as much as their clientele trusts them. That's the sort of business relationship I like.
I'm happy with my purchase of a 10 oz silver bar from SGB. The spot price offer was excellent, and the fact that it came with free shipping made it better. The customer service was very professional and quick to assist. The speed of delivery was impressive.
Good prices, but very slow to ship. The length of clearing time for ACH orders is dubious. Orders represented as "shipped" sit in their warehouse with status "Label Created" for days.
Among the finest bullion dealers. They often have the lowest prices and maintain a broad inventory of what I'm looking for. Very fine to deal with.
Fantastic! Always have been shipped Fedex and actually having to sign instead of the USPS which lies and says I've signed. Best prices on Gold and sometimes silver. I will continue to purchase from them.
Products are good but shipping is terrible. Ordered on a Tuesday Aug 16 via ACH direct from my bank. It is Friday, Aug 26 and I still have not received my item.
Ordered June 23rd today is July 1st. Still hasn’t shipped. Don’t believe their 3-5 day policy it’s more 7-10 maybe!
Placed an order tried to pay with ACH. some glitch with that , Sunday night, just befor one of their BEST deals was set to expire! Panicked, I reordered with regular check. E-mailed them my concern. They called the next day apologized, and said I had 2 orders.... but because of my E-mail they cancelled one of the orders ( duplicate) and the even offered to take payment with a credit card and waive the fee.!!! for my inconvience, I said no. and did ACH. They went above and beyond customer service, with NO FUSS on their part. AND have some of the BEST delivered prices out there. Low prices, great service, no complaints here.
Bought 3 gold 1 ducat coins in July 2021. When I received the coins, it was obvious they were restrikes by their extremely sharp lines and proof-like fields. The listing said NOTHING about them being restrikes. The only reason I buy fractional gold world coins is for their old age and historical value. The price was very regarding % over spot so I’m ok with the purchase. They even called me about my similar review on their site. I sent them pics. They didn’t offer replacements or discount or even free shipping on another order. Also it took weeks to process a wire transfer and receive. Not my best experience but also not my worst.
-Jeremy in Texas
Their WSS 2021 American Silver Eagle Type 1 is the best deal available, by far. I've yet to have a shipment sent that wasn't packaged extremely well, and they also respond to messages quite prompty. Of all the big name distrubutors, I'd stick with SGB every time!
Ordered 100 American Eagles and arrived 2 days later, as stated. All in excellent shape so I reordered 100 more!
SGB are one of the very best, if not the best bullion dealers I've bought from.. They have the good values, but it's their customer service and communication that they truly excel in. They get my business on a regular basis.
The Best by far. Fast shipping, customer service and prices.
I was a little slow on a mail payment. They will email and demand payment and threaten fee's for 'LATE' checks etc.
Place is a joke
I picked up a 10 ounce silver bar. Beautiful item. My favorite bullion piece. I'm very happy. Premium was competitive. Happy customer. thank you!
Tried to change shopping cart from an incorrect entry for product. It would not let me. Tried to change quantity on cart and did not update. Tried to log out and it would not allow me top log out. Terrible website functionality. They lost me as a customer before I even began as a new customer.
Purchased a 10 oz silver bar "Silver Gold Bull Silver Bar" at spot deal. Very nice quality. The purchasing was very easy and received it fast. Ended up buying 10 additional 1oz generic rounds.
I purchased a 10 oz generic silver bar. It arrived well packaged with no issues.
I ordered their 10 oz bar spot deal. Was a very easy order and great overall experience. Theiir silver gold bull bar is one of best 10 ounce bars ive ever seen. I do recommend them among my top 5 online dealers .
Yes I do! I purchased some 90% Silver at a very, very good price! Silver Gold Bull can not be beat when it comes to service and price!! I even got the coins that I wanted to have ....Lucky me!
I have had at least seven purchases the final quarter of 2019. Their 'generic' rounds have been the LOWEST delivered price, by far, than all their competitors. Items I have received have been newly-minted Buffalo 1 oz .999 rounds, and they are uncirculated. Packing and shipping are perfect. I love their aggressive pricing, and will continue to buy as long as they are the lowest delivered price.
I have purchased products from Silver Gold Bull many times and all of my experiences have always been great. The bullion I have received is in great shape. The packaging is more than enough to withstand USPS abuse and delivery time is reasonable. There DEAL section has a great selection of gold and silver at some of the best prices over (or at) spot.
I bought the spot price deal on found here. Paid a little more for using Paypal. Shipping seemed slower than some other dealers but it is a very cool looking bar. I will probably order from them again if they have good deals.
I found their spot price 10 oz bar deal on this site and thought it was too good to be true. About a week later the bar arrived and it is one of the coolest pieces I have bought. Silver at spot.
Purchased some generic 100 oz silver bars from their ebay store. Bars arrived quick and packed well.
