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For investors, customer reviews serve as another source of information when making purchasing decisions by helping to gauge whether a particular bullion dealer aligns with their needs and preferences. While highly subjective, customer reviews can be helpful in understanding how online bullion dealers handle customer service, particularly when issues arise with regard to payment, shipping or delivery.
The reviews below have been submitted to us by Guidance Corporation customers based on their individual experience and ordering with the company with the most recently shared reviews displayed first.
Called on as sell price on 1989 roll of eagles was 1468.19. Asked their buy price. 1020.00 for the same roll. Ridiculous mark up.
Shipment took a month for a monster box. Ignored on two emails. Last one what about the condition of the box and non-mint loose strapping. Not sure what I got, but not what was advertised.
My order came sooner than I expected. I managed to click the purchase button twice and they called to verify I wanted 2 orders. I responded that I didn't and the reimbursed my account. I was surprised a business like this would make a phone call to clarify something like that.
These guys are great, great prices. you can pay directly at Wells Fargo with no fees if you are a customer and the transfer is effected almost immediately. Small family owned business, and their prices are frequently the best around.