UniversalCoin.com Customer Reviews
For investors, customer reviews serve as another source of information when making purchasing decisions by helping to gauge whether a particular bullion dealer aligns with their needs and preferences. While highly subjective, customer reviews can be helpful in understanding how online bullion dealers handle customer service, particularly when issues arise with regard to payment, shipping or delivery.
The reviews below have been submitted to us by UniversalCoin.com customers based on their individual experience and ordering with the company with the most recently shared reviews displayed first.
UniversalCoin.com Customers Reviews
The reviews below have been submitted by UniversalCoin.com customers.
I bought items thru American Rifleman ad. There is a limit to
some items, but the representative Chris never tried to sell me anything
anything else. Order came in 8 days (7/19 to 7/27). I've been
NRA since 1968 and i trust them and they trust Universal Coin.
The offer some bullion coins at competitive prices, but you are limited to buy just 1. The reason is they are more interested in getting you on the phone and trying to sell you graded historic coins. Don't fall for it. The prices are not good. Just tell them you are only interested in buying bullion, not coins. Don't buy graded coins if you are not a coin collect and know what you are doing.
Takes FOREVER to ship, never can get any response, no email, you call and they give you the run around and promise someone will call back, they never do.
I took advantage of a great price on an American Gold Eagle that Universal Coin offered. It was about $44 cheaper than the online company I normally use. Unfortunately they limited it to one per household. I would have bought 2-3 more.
It is a legit company but their website is glitchy and not user friendly. Be prepared to try several times for pages to load when checking out.
My review is: Good price on this single coin but website needs attention. You'd never have the same issues at APMEX. I'll use Universal Coin again only for really good deals, otherwise I don't need the headache of the glitchy website.
Took forever to ship, called multiple times, no one can help, but they say someone will call you back. Online system is archaic, no option for electronic check. Spend a few extra bucks and buy somewhere else.
Pretty slow shipping, however they have consistently had the lowest premiums and all coins have shipped with capsules included.
This coin dealer is taking forever to ship it out. I'm not sure if they'll even want to ship the item. I have paid for my gold coins over two and a half weeks ago and still have not received for items. Every time I call to check on status of your order, they will tell you the sale rep is not available to answer your questions. They promise that someone will call you back but they never did. Sale rep also pressures to sell you overprice rare coins. All they care is taking your money. Customer service is horrible. Stay away.
I purchased several coins from Universal stopped buying due to the pressure sales pitch they give you as in this coin want last long so you need to buy it now. They would not give time to do any research for yourself, being new to this coin collecting I fell for their sales pitch. Now I need to sell and ask for a sell price and they offered to give me about a 30% loss in the coins I purchased
It just blows my mind that this company can take a portion of your hard earned money and retirement and feel good about it
Do not recommend this company for an IRA INVESTMENT COMPANY
What I saw online is what I bought and what I received; 3 - 1oz generic silver rounds. Their generic rounds are among the best prices I've found online. Thus, decided to purchase something else, a "2020 1oz Austrian Silver Philharmonic" that I found reasonably priced then, compared with other online dealers. However, had not received package tracking info 11 days after and contacted them (didn't happen with prior purchase). They responded almost immediately by email and phone call with the tracking info and provided an explanation for the delay that I found convincing and that in fact was an exceptional circumstance. Would buy from the again when present volatile market prices stabilize a bit.
They have the lowest bullion prices listed on findbullionprices.com but when you click through their link they limit one to one coin. What a joke! If this is how they market I wouldn't trust them at all. It's the classic bait and switch.
I have had many orders with Universal Coin and have always been happy with them. They are usually the lowest priced dealer I have found on the internet. I like the fact that all of the coins I have received from them have come in capsules. Also, they package all the coins very securely. I'll continue to order from Universal Coin as often as I can afford to.
I purchased one 10 ozt generic bar, three 1 ozt generic bars, three 1 ozt generic rounds, and one 2020 philharmonic. The bars were in original plastic. The rounds and philharmonic were all in capsules. They were all well packaged and arrived with no issues.
Used to buy from these guys, maybe their bullion prices are fair but their certified coins especially $2.5 gold Indians are hyped at extremely high mark ups. Deceptive pushy dealers always hype the PCGS guide but they neglect to tell you that this is the retail price. Gold tripled in value and when I tried to sell back what I had bought from them I barely broke even. Be careful doing business with these guys especially if your new to collecting like I was in 2006
I purchased several coins from Universal. It was my first purchase from them...but it Will Not Be The Last. I found them professional, friendly and truthful and my order was completed and received in perfect condition in a short period of time.
I bought silver ounces from them several times. Never again as the last time I ordered I was in Arizona for the winter and my home is in Michigan. They said coins had to be shipped to address of card used. So I waited til I was to go home and what did they do but send coins to my winter address after I had left. Stupid for them to do. Fortunately my daughter was able to get package for me. Never buy from these idiots again. Other good dealers to buy from and better prices.
I pre-ordered 6 Silver Eagles from them at only $1.95 over spot. I wasn't sure what to expect. The coins arrived in plastic capsules fresh from the mint tubes. Everything was packed well and discreet. Shipping was included. I was pleasantly surprised. I would definitely order from them again if the price was right.
I had never heard of Univeral Coin before finding them on this site. I have since placed several orders with them, each based on them being the lowest priced for what I was buying. I received what I ordered in a timely manner as expected. No concerns and no issues.
