Over the weekend, the website for Kitco went offline. The outage was first noticed by customers on Saturday December 16, 2023. After the outage, the company posted a message on their website that announced that they were responding to a cyber security incident.
In addition to being a precious metals dealer, Kitco is well-known for its news, data, and analysis on the precious metals, mining and commodities markets. It provides live prices and charts for metals such as gold, silver, platinum, and palladium, as well as market news and reports.
All Kitco websites are currently offline including: kitco.com and kitcosilver.com, as well as online shopping and message boards. Various online reports suggest that the hack may have effected other internal IT systems, with some customers reporting difficulty accessing and withdrawing funds from precious metals pool accounts.
Many investors rely on Kitco for real-time price feeds, charts, market news. This outage has caused concern throughout many online investor forums, with customers left anxious about the security of their data and the potential impact on the company’s services.
No further information has been released by the company regarding the cybersecurity incident or if any customer data may have been compromised.
